Oxmoor Ford
Louisville, KY
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Everything was good. Routine oil change and tire rotation, but an overall check was done on my car. That is nice. Routine oil change and tire rotation, but an overall check was done on my car. That is nice. More
Oxmoor Ford service was excellent on my 2021 Escape Fleet vehicle. Service was quick and Josh in service was cordial and efficient. I waited while the oil was changed and the tires rotated. All in all about vehicle. Service was quick and Josh in service was cordial and efficient. I waited while the oil was changed and the tires rotated. All in all about 70 minutes total time. The service waiting area was clean and offered waters and coffee if interested. Soft drink machines and snacks available if interested too. Bob from the dealership called me the morning of service (2/19/2024) to see if I would like them to pick up my car and bring it back to my house once service completed! I didn’t know they offer this. That’s very nice. I had other appointments after so I didn’t need them to do this. More
Very professional employees. Exceptional service provided by Lindsey and his service technicians. Will be referring everyone I know to this service department. Exceptional service provided by Lindsey and his service technicians. Will be referring everyone I know to this service department. More
I took my car in for a recall and an oil change. Ross was fantastic! Super efficient and very friendly. Overall very satisfied with my first visit! Ross was fantastic! Super efficient and very friendly. Overall very satisfied with my first visit! More
I just had 100k Service performed at Oxmoor Ford and the Service Advisor, Kaynon was professional and friendly and provided Great customer service experience. Service Advisor, Kaynon was professional and friendly and provided Great customer service experience. More