Oxmoor Hyundai

Don Styles didn't waste any time. We came in with a car in mind, having done research beforehand. Don didn't try to upsell us or make us tour around to see other cars. He was concise We came in with a car in mind, having done research beforehand. Don didn't try to upsell us or make us tour around to see other cars. He was concise and very respectful of our time. The last time I bought a car, from a competitor, I spent half the day there. I was in and out of Oxmoor Hyundai in two hours, thanks to Don. The management didn't deploy a bunch of useless sales tactics. Don helped a good deal after the purchase as well. Matt Bunch was super easy to work with in the finance office as well. All in all, went in expecting the usual Car Sales sleaze and found absolutely none of it. More

We bought our N-line Sonata on March 2022. At this time we were charged $5000 more than what the car was worth due to the shortage of vehicles on the lots due to Covid. When we bought our car, At this time we were charged $5000 more than what the car was worth due to the shortage of vehicles on the lots due to Covid. When we bought our car, it was dead on the showroom floor. Salesman Justin Benton, acted as if he had NO IDEA why the battery was dead and assured us that the car would get a new battery since it had been sitting awhile. It’s our own stupidity for not following through on this and noticing the potential issues we were facing but you’d like to believe people are genuine these days right? Attached is a service invoice that was sent to us today… I requested the invoice from when they replaced the battery when I bought the car. General Manager Hana Choi, sent me an invoice from February 2022 as well… this invoice shows the SAME ISSUE that we are still dealing with on our 2022 Sonata. We are still dealing with the dealership who cannot figure out a way to fix our car. I’ve had 5 new batteries in a time span of 2 years. The Oxmoor Hyundai service center has had the car two times now and this time is going on a span of 21 days. We’ve reached out to Hyundai Consumer Affairs- only to be told that the car does not qualify as a Lemon. The only resolution I’ve gotten is an offer to a make 1 time loan payment on my car (I’ve had two car payments during this time span) and a $75 gift card to Speedway. They’ve now told me that they have a shortage of employees who are able to work on the car and that’s why it’s taking awhile to fix. When my car was towed there on Jan 3rd- I was told it was a fuse… or a rodent that chewed on wires or that I spilt something… keep in mind, I’ve had the car for 2 years. After I got the car back and was assured that it was fixed- I got the same message 2 days later. The car was taken back on Jan 29th and they still have it now with no update whatsoever. This dealership charged me $5000 more than what it was worth, DIDN'T tell me the issue they had already had with it, and now the general manager is telling me not to respond to her cell phone because it’s “personal”…How do you think I got her number? There’s nothing they can do for me apparently and they have NO CLUE how to fix this. Stay as far away from this dealership as you can. They make shady deals and do not know how to fix their own product. They also can’t get enough employees as they’ve used that as an excuse already. General Manager- Hana Choi Salesman- Justin Benton OXMOOR HYUNDAI - Spokesperson Gabrielle Robertson- Please respond to this message. Although there is literally nothing you can say for a genuine response. You aren’t sorry & there’s no resolution and just admit you don’t know how to fix your own car. Hana Choi told me that I couldn’t recoup my 5k that I overpaid because she wasn’t here and I agreed to pay that during market adjustments. Explain your business of not disclosing the prior issue the car was having before I purchased it? More

Clean, organized, a large selection with a non intrusive process. Easy to work with from start to finish. process. Easy to work with from start to finish. More

Super helpful and knowledgeable about the cars they have and what might be best. Randell was our salesman and he was fantastic to work with. Would definitely work with them again in the future! and what might be best. Randell was our salesman and he was fantastic to work with. Would definitely work with them again in the future! More

Car buying was more simplified, lots of inventory to choose from, Christian was very attentive. choose from, Christian was very attentive. More

Absolutely love our new car! J. Park was so pleasant to work with. He quickly and efficiently helped us narrow down the type of car we were looking for, and showed us all of our J. Park was so pleasant to work with. He quickly and efficiently helped us narrow down the type of car we were looking for, and showed us all of our options depending on which one we'd go with. We landed on buying a brand new Hyundai Venue and we couldn't be happier! More

J. Park (sales) and T.J. Gritton (sales management) were terrific to work with! A very pleasant experience! terrific to work with! A very pleasant experience! More

Had an amazing experience at [Dealership Name]! The staff was super friendly and knowledgeable, making the whole process of buying my new car a breeze. From the test drive to the final paperwork, e The staff was super friendly and knowledgeable, making the whole process of buying my new car a breeze. From the test drive to the final paperwork, everything was handled professionally and efficiently. I'm thrilled with my purchase and the customer service I received. Highly recommend them for anyone in the market for a new ride! More

Very good experience working with Nick Chesser who is knowledgeable and courteous. We are very pleased. knowledgeable and courteous. We are very pleased. More

Very helpful and attentive I’m enjoying my new vehicle, thank you for your service. thank you for your service. More