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Oxmoor Hyundai

Louisville, KY

Overview
Reviews
Vehicles
4.6
518 Reviews
Call Dealership (502) 894-3400
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8107 Shelbyville Rd

Louisville, KY

40222

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Showing 518 reviews

February 09, 2024

Had an amazing experience at [Dealership Name]! The staff was super friendly and knowledgeable, making the whole process of buying my new car a breeze. From the test drive to the final paperwork, e More

by james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J. Park, Alexa, T J Gritton
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Feb 09, 2024 -

Oxmoor Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, James. We're glad to hear we delivered such a great experience!

Helpful
February 06, 2024

Very good experience working with Nick Chesser who is knowledgeable and courteous. We are very pleased. More

by Bmelloyellow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Chesser
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Feb 06, 2024 -

Oxmoor Hyundai responded

Thank you for your business and this review. We're happy to hear Nick was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
January 24, 2024

Very helpful and attentive I’m enjoying my new vehicle, thank you for your service. More

by Hannah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T J Gritton
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Jan 24, 2024 -

Oxmoor Hyundai responded

Hannah, It's fantastic to hear that we provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Oxmoor Hyundai!

Helpful
January 23, 2024

Very good dealership overall. Very courteous and professional. A Little challenged in dealing with out of state buyer with some unique circumstances and with out of state processi More

by Rockhounder86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan, Jeremy Moody
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Jan 23, 2024 -

Oxmoor Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oxmoor Hyundai.

Helpful
January 22, 2024

Don was great! !! fast easy process finance was fast and easy Excellent dealership five star rating More

by smsub2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
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Jan 23, 2024 -

Oxmoor Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Don and our team, and we look forward to working with you again.

Helpful
January 15, 2024

Second vehicle purchased here and both times the process was seamless. Everyone we interacted with was extremely friendly and helpful! More

by Quanikapenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , T J Gritton
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Jan 16, 2024 -

Oxmoor Hyundai responded

Congratulations on your new vehicle and thanks for sharing about your experience with Oxmoor Hyundai. We appreciate your business and hope to see you again soon!

Helpful
January 04, 2024

I wasted 3 1/2 hours of my life to get a simple question answered. By phone and email. All they wanted was to get me in their sales room to get my question answered. Hyundai does some deceptive advertising. More

by laketime247
Recommend Dealer
No
Employees Worked With
Check my email with Oxmoor Hyundai
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Jan 04, 2024 -

laketime247 responded

I won't ever go there again.

Jan 05, 2024 -

Oxmoor Hyundai responded

We apologize for any inconvenience you experienced while trying to get your question answered. Our goal is to provide helpful and efficient service to our customers, and it sounds like we fell short of that in this instance. We appreciate your feedback, and we'll use it to improve our communication and customer service processes. If you have any further questions or concerns, please feel free to reach out to me directly. Thank you for bringing this to our attention. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

Helpful
January 03, 2024

Excellent service, communication and follow up. Easy to work with sales and finance staff. Will recommend More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Park, T J Gritton
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Jan 03, 2024 -

Oxmoor Hyundai responded

We are very happy to hear that the team provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
January 01, 2024

Very nice and friendly salesman. They go out of their way to make you a very satisfied customer. More

by C.board88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian my salesman and all others that was part of my car buying process.
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Jan 02, 2024 -

Oxmoor Hyundai responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
December 30, 2023

Christian was my sales representative and was very well informed. Answered all my questions and negotiated in a taut and ready manner. More

by jact
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Jan 01, 2024 -

Oxmoor Hyundai responded

Thank you for sharing your positive experience with Christian! We're thrilled to hear that he was well-informed, attentive to your questions, and efficient in negotiations. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Safe travels, and enjoy your new vehicle!

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