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Oxmoor Toyota

Louisville, KY

4.4
686 Reviews

8003 Shelbyville Rd

Louisville, KY

40222

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Showing 686 reviews

May 12, 2013

Considered Oxmoor Toyota because they participate in USAA's car buying service and I wanted a Toyota Tundra. Chris contacted me by email and phone after I submitted my request through USAA. Chris was ex More

by DKV1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hill
May 13, 2013 -

Oxmoor Toyota responded

Thanks so much for this five-star review. We are honored to have helped you and we are pleased to know you enjoyed working with Chris. He's an excellent member of our staff who is dedicated to achieving 100 percent customer satisfaction. Thanks so much for reaching out to us. We are happy to have helped you. Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

May 09, 2013

Had an overall great experience and would highly recommend this dealership. Had the best prices out of all the other dealers I've been to. More

by Georgewiesman
Customer Service
Recommend Dealer
Yes
Employees Worked With
Thomas kidwell, Tom Kidwell
May 10, 2013 -

Oxmoor Toyota responded

George, Thanks for providing this awesome review! We love helping our customers and we are very pleased to know you had a great experience with us. We are honored to have helped you and humbled by your recommendation. Thank you so much. Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

May 07, 2013

We were very please with the customer service. Tyrone was fast and efficient and knew his stuff. Did I mention friendly? Well he was very nice and kind of reminded me of Tylor Perry. LOL While waitin More

by 63space
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2013 -

Oxmoor Toyota responded

Thanks for this five-star review. We are happy to have helped you and we pledge to continue to offer you outstanding service. Reviews such as yours make our day and we look forward to enjoying a lasting relationship with you. Tyrone will be happy to hear about your experience. Thanks so much for your business. Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

May 05, 2013

I purchased a used car from Tyrone Cottrell in the past and the experience was good, so I went back to Oxmoor for another car. The second experience with purchasing a car was good as well. I have found T More

by JTHogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2013 -

Oxmoor Toyota responded

Thanks so much for this quality review and recommendation. Tyrone is a valued member of our staff and he will be happy to hear about your kind words. We are honored to have you as a customer and we look forward to helping you again in the future. Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

May 01, 2013

Our lease was ending on a previous Toyota so we trade in Our lease was ending on a previous Toyota so we trade in that car and wanted to purchase a vehicle this time. We were satisfied with the sales person More

by suriarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2013 -

Oxmoor Toyota responded

Hi Suriarte, We appreciate you taking the time to leave us a nice review. At Oxmoor Toyota, we strive for awesome customer service. We are happy to hear that you are a satisfied customer. Check us out on Facebook and Twitter for insider specials and enjoy your new car! Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

April 30, 2013

Patrick was an exceptional salesman. We were so pleased that he was so patient with us, and so very friendly each time we made a visit. He never came on pushy (which we appreciated so very much) and answe More

by Banditchi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hemmerle
May 01, 2013 -

Oxmoor Toyota responded

Hi Colleen and Bob, Thanks for taking the time to leave a great review. Patrick and Stephanie are awesome members of our team. At Oxmoor Toyota, customer service is our priority. We are happy to hear that you were pleased with your visit. See you next year and enjoy your new ride! Doug Stovall - GM Office: 502-214-7760 dstovall@oxmoortoyota.com

April 29, 2013

Great customer service! I live out of town and needed work on my car. Not only did they help pay for a rental car, they even allowed me to drive the rental car until my car was fixed and dropped my car o More

by danielle20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bray
Apr 30, 2013 -

Oxmoor Toyota responded

Hi Danielle, Thanks for taking the time to leave an excellent review! At Oxmoor Toyota, customer service is our priority. Be sure to like us on Facebook and Twitter for insider specials. Come back and see us soon. Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

April 28, 2013

Tyrone was great he worked the deal in a way that was best for both of us. He was great to work with and would recommend him to anyone who buys a car at Oxmoor Toyota. More

by Jratt18
Customer Service
Recommend Dealer
Yes
Apr 29, 2013 -

Oxmoor Toyota responded

We are very happy to know you enjoyed your visit with us. Tyrone is an excellent member of our staff and is dedicated to providing outstanding customer service. Our goal is to achieve 100 percent customer satisfaction and we are pleased to know we have achieved this goal with you. Tyrone will be excited to hear about your review. Thanks so much for your recommendation. Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

April 25, 2013

We shopped two other dealers (Subaru and Honda) before coming BACK to Oxmoor Toyota. We have been buying from Oxmoor Toyota for many years (over a decade or longer). What always brings us back is the cust More

by mkey333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry (sales manager)
Apr 29, 2013 -

Oxmoor Toyota responded

You could have gone to a number of dealerships. You chose us and we are honored to have helped you. Thanks so much for your business and trust! Dominick will be happy to hear about your review. You have indicated that you had a very good experience and we pledge to continue to offer you outstanding customer service in the future. Thanks so much for reaching out to us. We look forward to helping you again in the future and congratulations on your Toyota RAV4! Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

April 21, 2013

Tyrone and "JoJo" were a great team! Their service was top-notch from start to finish. They simplified the process of purchasing a new car and were professional and courteous, answering all ou More

by MichFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2013 -

Oxmoor Toyota responded

Hi Mitch, Thanks for the great review! Tyrone and JoJo are awesome members of our team. We are happy to hear that your car buying experience was simplified. At Oxmoor Toyota, we strive for great customer service. Be sure to like us on Facebook and Twitter for some insider specials. Enjoy your new ride! Sincerely, Doug Stovall, GM, 888-471-8170, dstovall@oxmoortoyota.com

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