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Pacific BMW
Glendale, CA
3,940 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,940 reviews
Verified Customer
January 29, 2022
Excellent service from Daniel Ramírez and Manuel Cruz. They kept me informed about the status of my car, both in the bodywork and in the mechanics. They kept me informed about the status of my car, both in the bodywork and in the mechanics. More
by RAULALLVOICE
January 28, 2022
Justin Ko was very nice. He explained me very detail, so I could understand perfectly And inspector Bryan sent me inspection video, it gave me truth. As a result, pacific BMW was very great. I could understand perfectly And inspector Bryan sent me inspection video, it gave me truth. As a result, pacific BMW was very great. More
by dmstjs2938
Employees Worked With
Justin ko
January 28, 2022
Average customer service,Hope they do more friendly care instead of telling customer you have to pay this and that instead of telling customer you have to pay this and that More
by yorijori9002
Employees Worked With
January 28, 2022
Fast, efficient and courteous service. About as easy as it gets. Manny Cruz is awesome. it gets. Manny Cruz is awesome. More
by mcgregor.button
Employees Worked With
January 28, 2022
I took my car to Pacific BMW, because I have an issue with battery,I was getting message increased battery discharge. I was told,that the issue can solved ,if the aftermarket battery will replaced to or with battery,I was getting message increased battery discharge. I was told,that the issue can solved ,if the aftermarket battery will replaced to original battery, the battery was replaced, but still issue isn't solved,still there is a same message,increased creased battery discharge. The person, who was in charge told me some nonsense reasons,why the issue isn't solved, like some touched the wires on I strumenr cluster, also there is some after market part on diagnose plug. No initial diagnos was run,to explain me why there is an issue. I didn't get any answers. Instead I was told,that to run diagnose costs around $1000. I already spent $1000 and my issue wasn't solved. That's a terrible customer service. More
by HYEPOWERS
Employees Worked With
Justin
January 27, 2022
My visit to the dealership for an oil change was quick and easy. Service was wonderful with health guidelines followed closely. My service advisor was very helpful and knowledgeable. and easy. Service was wonderful with health guidelines followed closely. My service advisor was very helpful and knowledgeable. More
by VAvan
Employees Worked With
Narek Petrosian
January 27, 2022
I have been going to Pacific BMW for 15+ years. Consistently great service. As terrible as COVID is, the process for service drop-off/pick-up and getting a loaner has become much more efficient. Gr Consistently great service. As terrible as COVID is, the process for service drop-off/pick-up and getting a loaner has become much more efficient. Great work! Everyone is very professional and courteous. I like getting texts on the status of my car and the video walkthrough by the tech is great. I would really appreciate if they would continue to invest in technology by having a portal for upload of the documents they request for a loaner (driver's license, credit card, etc.). It's not secure to send copies of those in email. I would also like to have my service records in a portal vs having paper copies. It feels like I have digital copies of everything else these days (health records, airline tickets) - why not my car's service records? All in all, highly recommend Pacific BMW! More
by logicalmonkey
Employees Worked With
Galo Mora
