Pacific BMW

Getting service with Pacific BMW is always smooth and easy, especially with a service/maintenance plan. My advisor has always been very upfront and clear about explaining the potential costs and benefits easy, especially with a service/maintenance plan. My advisor has always been very upfront and clear about explaining the potential costs and benefits of diagnoses. I really appreciate this because I can't afford to fix every single tiny quirk with my aging car, but I of course want to maintain its value and integrity (hence bringing it to the dealer for maintenance). I also love the post-service car wash, it feels a very thorough hand wash and interior wipe-down, not just a quick drive-through! More

I have been going to Pacific BMW for over 7 years and Gilbert Pogosyan always has been helpful professional, excellent customer service, above and beyond. Over the years his experiences has allowed me t Gilbert Pogosyan always has been helpful professional, excellent customer service, above and beyond. Over the years his experiences has allowed me to make good decisions. I highly recommend that after buying your BMW to also keep your vehicle maintained by their service department. More

Straight forward, simple, easy service! Staff was clear on what needed to happen, I had a Uber ready to take me home. No lag time. on what needed to happen, I had a Uber ready to take me home. No lag time. More

I've been leasing cars from this dealership for the past 6+ years and their service has been top notch the whole time. Always courteous and accommodating. They really treat their customers well. I recently 6+ years and their service has been top notch the whole time. Always courteous and accommodating. They really treat their customers well. I recently had Justin Ko as my service advisor and he was the BEST! Very responsive, professional, and kept me updated the whole time on the progress. Thank you so much Justin! More

Pacific Glendale consistently provides excellent service with top-notch people who make sure the process of bringing your car in is as easy and convenient as possible. I’ve leased and bought 3 BMWs over the with top-notch people who make sure the process of bringing your car in is as easy and convenient as possible. I’ve leased and bought 3 BMWs over the years at Pacific and have personally experienced everything from handling the service warranty to lease agreements and body work, and every time I am impressed by their dedication to excellence. More

I like how informative they were about the overall health of my vehicle with the videos of my vehicle with the videos More

Paciffic BMW service department was exceptional and this began the minute I pulled up to the service lane and was greeted right away and after that my advisor acknowledge me and greeted me within a minute.T began the minute I pulled up to the service lane and was greeted right away and after that my advisor acknowledge me and greeted me within a minute.The level of customer service that this center center provides always exceeds my expectations keep up the good work. More

I got great Service with fast and Professional technicians . Service was prompt and done on time. technicians . Service was prompt and done on time. More

I always receive great service from my advisor Marco Fausto. Service was quick and easy. Fausto. Service was quick and easy. More

Making appointment was easy. When I arrived loaner car was ready. Service was prompt and done on time. was ready. Service was prompt and done on time. More