Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,964 reviews
Verified Customer
January 10, 2022
Everything is fine and dandy except waiting time.If I am making an appointment for a specific time then a simple oil and filter service should not take 2 t0 3 hours! Other than that the dealership is a clas making an appointment for a specific time then a simple oil and filter service should not take 2 t0 3 hours! Other than that the dealership is a classy dealership and all the employees from sales to service are professionals and have my approval. More
by Lureman4hire
Employees Worked With
Raffee Hatamyan
January 10, 2022
As a repeat and originating customer, I don’t like being told I can’t have the same price for break pads that I paid $440 for last time they needed replacement. Instead I was told that prices are higher for told I can’t have the same price for break pads that I paid $440 for last time they needed replacement. Instead I was told that prices are higher for everything now and that the best they could do was $520. I ended up paying $460 which was fine. The point is, don’t use scare tactics and the excuse that everything is getting more expensive because that is BS. I bought the car from this dealership and only take my car here for service, so a little respect to my loyalty would be appreciated. More
by Scalcrest
Employees Worked With
Galo Mora
January 08, 2022
I’ll be sure to come back to Pacific BMW for my future services again. services again. More
by JULIEAHN72
Employees Worked With
January 08, 2022
Pacific BMW has consistently provided me with excellent service. Kudos to manager Edgar Oganesyan for ensuring his staff strive for excellence. Justin Ko was friendly and very communicative. service. Kudos to manager Edgar Oganesyan for ensuring his staff strive for excellence. Justin Ko was friendly and very communicative. More
by Jim
January 08, 2022
Poor customer service. Expensive repair and vehicle check and getting an engine light on after a day of service. and getting an engine light on after a day of service. More
by maricris.cdu2012
Employees Worked With
January 08, 2022
Fast, good communication and they washed my car for me. The problem was fixed and I got my car back the same day. The problem was fixed and I got my car back the same day. More
by asez
Employees Worked With
Other Employees :
Daniel Ramirez, Gilbert Pogosyan, Narek Petrosian
January 07, 2022
Friendy, efficient, and thorough service. I was pleasantly surprised at the video update that was sent to me reviewing the wear and tear and maintenance overview of my vehicle. pleasantly surprised at the video update that was sent to me reviewing the wear and tear and maintenance overview of my vehicle. More
by mbw
Employees Worked With
Narek Petrosian
January 07, 2022
As always my husband and I had an outstanding experience with the service. Justin, Monique and the technician, had a great demeanor and were very professional. Thank you! with the service. Justin, Monique and the technician, had a great demeanor and were very professional. Thank you! More
by lupita2270
Employees Worked With
Other Employees :
Justin, Monique and technician Duenas
