
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dealership was unable and unwilling to help with frozen locking wheel bolt I was told to go elsewhere and BMW could not help me Very frustrating!! locking wheel bolt I was told to go elsewhere and BMW could not help me Very frustrating!! More
I brought my suv to be serviced and someone put 54 miles on my SUV while being serviced will not bring my SUV back here again. on my SUV while being serviced will not bring my SUV back here again. More
everything was perfect. check in to check out. marco was top notch. the service team all good i just don’t remember everyone’s name! top notch. the service team all good i just don’t remember everyone’s name! More
Usually a great experience at Pacific BMW. I called the day before due to a tire issue and got an appointment the next morning and was able to get a loaner. I didn’t book with my normal service person due day before due to a tire issue and got an appointment the next morning and was able to get a loaner. I didn’t book with my normal service person due to the short notice but when I pulled up and they checked me in they noticed Marco is who I usually have as my service person they paired me with him. Marco is friendly and straightforward. He’s been my service person for years and Steven has been my salesperson. More
My service advisor was extremely helpful and professional. He was very knowledgeable and he was dedicated to his customers I have been a customer since 1987 professional. He was very knowledgeable and he was dedicated to his customers I have been a customer since 1987 More
There were no surprises, the experience was drama free. Easy to set up appointment, get loaner and all stayed on schedule. Receiving my car nice and clean at the end was an added bonus. Excellent service. Easy to set up appointment, get loaner and all stayed on schedule. Receiving my car nice and clean at the end was an added bonus. Excellent service. Thanks! More
Now, my X3 is better than before. Good to drive. Thank Now, my X3 is better than before. Good to drive. Thank you for your support and prompt help!!!!!!!!!!!!!!!!! Also, office clerks were very kind. Now, my X3 is better than before. Good to drive. Thank you for your support and prompt help!!!!!!!!!!!!!!!!! Also, office clerks were very kind. That is why I love the Glendale BMW. Glendale is the best!!!!!!!!! More
The vehicle was returned quickly and efficiently while I waited. Everyone I interacted with on the drive were accommodating! Thank you Narek and Pacific BMW for providing outstanding service! waited. Everyone I interacted with on the drive were accommodating! Thank you Narek and Pacific BMW for providing outstanding service! More
The service was good and people there were efficient and nice.. But at the dealership I spoke to a tall red haired guy who was incredibly condescending and gaslit me about my questions about ending my lease nice.. But at the dealership I spoke to a tall red haired guy who was incredibly condescending and gaslit me about my questions about ending my lease. I know I have options that involve appraising my car and detail about my account, but he offered none of that. He treated me like an idiot and tried to convince me I had no options. I realize I’m a woman and should never walk into a dealership without a man, but after this I never will again. And I’ll never go back there, period. More