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Pacific BMW

Glendale, CA

4.4
3,947 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process. This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you. BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color. We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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800 S Brand Blvd

Glendale, CA

91204

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Showing 3,949 reviews

May 10, 2021

Had to wait 2 more hours vs. what I was told. Service rep kept pushing out the time. Not a pleasant experience, especially for a first time. More

by Abhinav Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vanessa Vazquez
May 10, 2021

Dealership was unable and unwilling to help with frozen locking wheel bolt I was told to go elsewhere and BMW could not help me Very frustrating!! More

by PFARINHA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry Burmayan
May 10, 2021

I brought my suv to be serviced and someone put 54 miles on my SUV while being serviced will not bring my SUV back here again. More

by sw78263
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Manuel Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

everything was perfect. check in to check out. marco was top notch. the service team all good i just don’t remember everyone’s name! More

by LBOCCACCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021

Usually a great experience at Pacific BMW. I called the day before due to a tire issue and got an appointment the next morning and was able to get a loaner. I didn’t book with my normal service person due More

by CAN_J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

My service advisor was extremely helpful and professional. He was very knowledgeable and he was dedicated to his customers I have been a customer since 1987 More

by WSCOOB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

There were no surprises, the experience was drama free. Easy to set up appointment, get loaner and all stayed on schedule. Receiving my car nice and clean at the end was an added bonus. Excellent service. More

by SDNEWTON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
May 07, 2021

Now, my X3 is better than before. Good to drive. Thank Now, my X3 is better than before. Good to drive. Thank you for your support and prompt help!!!!!!!!!!!!!!!!! Also, office clerks were very kind. More

by eun0708kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
May 07, 2021

The vehicle was returned quickly and efficiently while I waited. Everyone I interacted with on the drive were accommodating! Thank you Narek and Pacific BMW for providing outstanding service! More

by nelsonpaniagua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
May 06, 2021

The service was good and people there were efficient and nice.. But at the dealership I spoke to a tall red haired guy who was incredibly condescending and gaslit me about my questions about ending my lease More

by lisagerber777
Recommend Dealer
No
Employees Worked With
Galo in service isn’t listed but he was great. No complaints., Samuel Donalds
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