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Pacific BMW
Glendale, CA
3,956 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,956 reviews
January 29, 2021
I was seen before my appt time and attended to promptly and kindly. Great advice was given by the service associate assigned to my ticket. and kindly. Great advice was given by the service associate assigned to my ticket. More
by ROMELCUNANAN
Verified CustomerEmployees Worked With
January 29, 2021
Quick friendly service and very professional. Kept me abreast of my service issues and concerns. Cleanliness and safety has been made a priority as well. abreast of my service issues and concerns. Cleanliness and safety has been made a priority as well. More
by MRSSLANDERO
Employees Worked With
January 29, 2021
Rene and Paul both were very professional and answered all my questions. They were friendly and informative. I had a wonderful experience because they both provided great customer service. all my questions. They were friendly and informative. I had a wonderful experience because they both provided great customer service. More
by ALICE2
January 28, 2021
In for oil leak. Took a lot of effort to figure out where. They had to pressure wash the engine after checking each item, and found the issue. Galo (my service advisor) was patient and helpful througho where. They had to pressure wash the engine after checking each item, and found the issue. Galo (my service advisor) was patient and helpful throughout. More
by jnr
Employees Worked With
Galo (Service Advisor)
January 28, 2021
Worst dealer in terms of service and everything else. Won’t keep in contact, they damage your vehicle and blame you until you speak up, rude people who make you wait hours..never ever going to this deale Won’t keep in contact, they damage your vehicle and blame you until you speak up, rude people who make you wait hours..never ever going to this dealer again. More
by Neveragain
Employees Worked With
Everyone
January 28, 2021
Service experience was seamless and quick despite certain social distancing conditions created by the pandemic. I liked the fact that they give you a video clip detailing any issues/concerns. Communication t social distancing conditions created by the pandemic. I liked the fact that they give you a video clip detailing any issues/concerns. Communication throughout was easy and convenient via text as well. Only complaint was the high labor cost (for the out of warranty service I received), so I guess you get what you pay for! More
by VIKKTANG
Employees Worked With
January 27, 2021
Excellent service and accommodating advisors to help you. Justin Ko isn’t listed in the Services reps but 5 stars. The Uber service is really helpful! Justin Ko isn’t listed in the Services reps but 5 stars. The Uber service is really helpful! More
by BRANDONDAGOHOY
Employees Worked With
Justin Ko
January 27, 2021
Always a stress free experience with pacific BMW. Expect to every problem to be taken care of, fast scheduling and very fast services provided by them to every problem to be taken care of, fast scheduling and very fast services provided by them More
by Ararat
Employees Worked With
Narek Petrosian
January 27, 2021
Terrible service as always. Service advisors never approach you and make you wait without acknowledging you. Cant wait for the lease to be over. Every time the vehicle has a different issue and not on approach you and make you wait without acknowledging you. Cant wait for the lease to be over. Every time the vehicle has a different issue and not once has someone addressed what the actual problem is. They give you a printout of the service record and send you home. More
by kattir5
Employees Worked With
