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Pacific BMW
Glendale, CA
3,957 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,957 reviews
January 27, 2021
Terrible service as always. Service advisors never approach you and make you wait without acknowledging you. Cant wait for the lease to be over. Every time the vehicle has a different issue and not on approach you and make you wait without acknowledging you. Cant wait for the lease to be over. Every time the vehicle has a different issue and not once has someone addressed what the actual problem is. They give you a printout of the service record and send you home. More
by kattir5
Verified CustomerEmployees Worked With
January 26, 2021
First service in Glendale, Great experience with Henry Burmayan! I would come back for another service in the future! very professional! Excellent work as well. Burmayan! I would come back for another service in the future! very professional! Excellent work as well. More
by Yoon
Employees Worked With
Henry Burmayan
January 26, 2021
Steve Saroyan is a truly customer focused professional. He made the process of leasing a new BMW easy and no hassle. 100% recommend him and the entire team! He made the process of leasing a new BMW easy and no hassle. 100% recommend him and the entire team! More
by simone.simard912
January 26, 2021
I’m always going back to this dealership because of best service advisor Amie is very helpful and friendly lady , also best loaner program . Thank you service advisor Amie is very helpful and friendly lady , also best loaner program . Thank you More
by armanmers
Employees Worked With
January 25, 2021
My first time at Pacific. 30 years driving new BMWs. A great experience, no fuss no selling of mop and glow when I just need service. Very professional and zero drama. Very easy in and out. I’ll be back! great experience, no fuss no selling of mop and glow when I just need service. Very professional and zero drama. Very easy in and out. I’ll be back! More
by PAULRBALKE
Employees Worked With
John Vasquez
January 25, 2021
Thank you guys,and also thank to Mr.Manny Cruz,for your good service,and excellent work,and for your good attitude,thank you so much... good service,and excellent work,and for your good attitude,thank you so much... More
by jelbart
January 23, 2021
Always impressed with Pacific BMW’s service department and Marco Fausto and why we returned to Pacific 10 years ago to buy our recent BMW’s and Marco Fausto and why we returned to Pacific 10 years ago to buy our recent BMW’s More
by STEVENGINN
January 23, 2021
Customer service is a first priority. Always efficient and on time. Clean. Constant contact with the service advisor throughout the entire process including text messaging. and on time. Clean. Constant contact with the service advisor throughout the entire process including text messaging. More
by NORMAN.FERENCE
Employees Worked With
January 22, 2021
The team is always on point in giving the information i need to better take care of my bmw and hospitality always excells with the great team. need to better take care of my bmw and hospitality always excells with the great team. More
by sarkis.smbatyan
Employees Worked With
Narek Petrosian
January 22, 2021
Manny was excellent, very communicative and helpful. Grateful to have clear info and feel well taken care of. the video walk through of the car service was very helpful too. Grateful to have clear info and feel well taken care of. the video walk through of the car service was very helpful too. More
by chell
Employees Worked With
