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Pacific BMW
Glendale, CA
3,959 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,959 reviews
January 22, 2021
The team is always on point in giving the information i need to better take care of my bmw and hospitality always excells with the great team. need to better take care of my bmw and hospitality always excells with the great team. More
by sarkis.smbatyan
Verified CustomerEmployees Worked With
Narek Petrosian
January 22, 2021
Manny was excellent, very communicative and helpful. Grateful to have clear info and feel well taken care of. the video walk through of the car service was very helpful too. Grateful to have clear info and feel well taken care of. the video walk through of the car service was very helpful too. More
by chell
Employees Worked With
January 22, 2021
Great communication and service! They kept me informed and they responded quickly. Justin was very professional and kept me informed in a timely manner. They take your car in right away, not a lot of wait and they responded quickly. Justin was very professional and kept me informed in a timely manner. They take your car in right away, not a lot of wait time. More
by autumnfinder
Employees Worked With
Justin Ko
January 22, 2021
Fast, friendly, and overall excellent customer service. Answered all questions from drop off to during the visit and after the visit as well. Would highly recommend. Answered all questions from drop off to during the visit and after the visit as well. Would highly recommend. More
by mk
Employees Worked With
Justin ko
January 22, 2021
Great Customer Service.Friendly and clean environment. Great Customer Service. Friendly and clean environment. The team always makes sure that the customer’s needs are satisfied. The service turn around Great Customer Service. Friendly and clean environment. The team always makes sure that the customer’s needs are satisfied. The service turn around time is quick and convenient. More
by V.ASATRIAN
Employees Worked With
Gilbert Pogosyan, Henry Burmayan
January 22, 2021
Very poor service. Disappointed. I was in my car waiting over an hour and no one cared to help me. Once they finally did, they said they couldn’t find me in the system for a loaner reservation. He said I wo over an hour and no one cared to help me. Once they finally did, they said they couldn’t find me in the system for a loaner reservation. He said I would have to take the shuttle. I showed him the text that I got and had even uploaded my insurance and ID. He took a picture of my phone that showed the text confirmation and went back took another 30 min and finally came back and said they are getting a car ready for me. Same experience when dropping off the loaner and picking up my car. More
by myebremian
Employees Worked With
Don’t remember his name
January 22, 2021
service was very slow. No one bothered to assist once i arrived at the dealership to pickup my vehicle. Slow response time and updates. Took 20 minutes just to get someone to call my vehicle down. arrived at the dealership to pickup my vehicle. Slow response time and updates. Took 20 minutes just to get someone to call my vehicle down. More
by SOONCHONGHWANG
Employees Worked With
Henry Burmayan
January 21, 2021
First and foremost getting the appointment was fast and easy but it took 4 hours for an oil change. My app. Was 8:45am I got my car almost 1 pm. That is a bad business, I think the oil change must be only easy but it took 4 hours for an oil change. My app. Was 8:45am I got my car almost 1 pm. That is a bad business, I think the oil change must be only 1 to 2 hours max. More
by jdelaresma63
Employees Worked With
January 20, 2021
It was my first time using the service. The staff was very friendly and professional. Justin was very helpful. Thank you very much, excellent service! very friendly and professional. Justin was very helpful. Thank you very much, excellent service! More
by NUNETRUZYAN
Employees Worked With
Justin Ko
January 20, 2021
Amie was exceptional to help me to set up a ride and do regular maintenance even there was a little issue. Thanks again for all your help. regular maintenance even there was a little issue. Thanks again for all your help. More
by suesookyoung
Employees Worked With
