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Pacific BMW
Glendale, CA
3,969 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,969 reviews
June 24, 2020
Thanks to Pacific BMW Yesayi has provided us a very nice experience when we buy the 2016 BMW. I'd be suggesting Pacific BMW to my friends in Los Angeles area. Yesayi has provided us a very nice experience when we buy the 2016 BMW. I'd be suggesting Pacific BMW to my friends in Los Angeles area. More
by gokhan_tur
Verified CustomerEmployees Worked With
Yesayi Panossian
June 24, 2020
Very quick to get things done. And made me feel comfortable being there alone considering I know nothing about cars. Contacting me at the time they told me they would, if anything even earlier comfortable being there alone considering I know nothing about cars. Contacting me at the time they told me they would, if anything even earlier More
by lea.issagholian
Employees Worked With
John vazquez
June 24, 2020
Awesome service and attention to details. The service advisor and master technician helped me to trouble shooting the communication with BMW Connected and they displayed high level of patience. I live i advisor and master technician helped me to trouble shooting the communication with BMW Connected and they displayed high level of patience. I live in Azusa but service my car at Pacifix BMW because they are awesome More
by victorcho
June 24, 2020
Great service I always go and ask for amy and danny unfortunately they're not there so I was helped by narek and will be making my future appointments with him unfortunately they're not there so I was helped by narek and will be making my future appointments with him More
by Maiden45
Employees Worked With
Narek Petrosian
June 24, 2020
Service Great reception, great service, and hard working folks! please keep up the dood work and the customer value which you provide. Thank you all at PBMW. Great reception, great service, and hard working folks! please keep up the dood work and the customer value which you provide. Thank you all at PBMW. More
by jetguru1
Employees Worked With
Gilbert Pogosyan
June 24, 2020
Won't return calls to get issue resolved I've been taking my cars to Pacific BMW for several years mainly due to convenience; it's the closest to my office and home. Service is usually OK. I've been taking my cars to Pacific BMW for several years mainly due to convenience; it's the closest to my office and home. Service is usually OK. Recently, I've been trying to solve an issue with my Connected Drive. I took the car into service - they immediately said there wasn't an issue, and that I should schedule time with a BMW Genius (sigh). Great - I've now called 5 times to get time scheduled (understanding that appointments are limited due to the pandemic... I'm more than flexible!). I've yet to receive a single reply or returned call. I'm now seriously contemplating driving the extra distance to New Century or Monrovia instead of Pacific. More
by COLINHALE
Employees Worked With
Henry Burmayan
June 24, 2020
Ridiculous wait time for car to be returned - over 30 minutes. No place to sit. Way too many people in a small space. Creepy. One of your technicians broke the lock on the drivers side - neither fob nor minutes. No place to sit. Way too many people in a small space. Creepy. One of your technicians broke the lock on the drivers side - neither fob nor internal switch work, although fob works on other door. Ugh. Return visit required. More
by tmacwords
Employees Worked With
Narek Petrosian
June 24, 2020
My experience was awful. After checking in I waited for almost 20 minutes for someone to walk by so I could find out where my car was. Then the car was returned to me with a warning for low tire pressure. almost 20 minutes for someone to walk by so I could find out where my car was. Then the car was returned to me with a warning for low tire pressure. When I asked about this, my assigned BMW employee said the system was just resetting but I later found out they never put more air in the tires. You guys are BMW! Yet I had to wait in the heat and you didn’t even put air in my tires!!! I just went from a Subaru to leasing this BMW and I’ve been incredibly disappointed by your customer service. Not only do I have to pay for my 3rd oil change and not have my car washed when I bring it in but now I have to deal with this other stuff too? You guys are lucky that I love this caR or I probably wouldn’t put up with this. More
by Anonbmw2020
Employees Worked With
Gilbert Pogosyan
June 24, 2020
Narek was awesome. Addressed all my needs and helped me stay within my budget. Thank you guys we appreciate all that you do for us. stay within my budget. Thank you guys we appreciate all that you do for us. More
by EDGARTOC
