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Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,944 reviews
April 30, 2020
Great service and great people Manny was my service advisor. He was very thorough and took care of my service needs, He gave me honest opinion and addressed my concerns. I felt co Manny was my service advisor. He was very thorough and took care of my service needs, He gave me honest opinion and addressed my concerns. I felt confident on the jobs they performed and never felt pressured to pay for thing I don't need. Pacific BMW has great customer service and enjoyed the loaner cars every time when I need service, I leased and own 4 BMWs from them over the years knowing I will always be taken care of. Other repair shop always quote lower price service but wheel you in for list of other things. The pricing for Pacific BMW service is quite competitive and for their professional service that I can rely on, I will definitely recommend them, More
by HARRIET.KAM
Verified CustomerEmployees Worked With
April 30, 2020
Best costumer service in town,everyone was friendly. The rumors are right, you will leave with a smile! Gilbert was especially fantastic. Great job. Tnx rumors are right, you will leave with a smile! Gilbert was especially fantastic. Great job. Tnx More
by fsdentallab
Employees Worked With
Other Employees :
Yesayi Panossian, Gilbert Pogosyan
April 29, 2020
I took in my 530e for service, Nareg and service department was amazing... once the car was done they even had my car charged up... it’s those little things that make your experience better :) department was amazing... once the car was done they even had my car charged up... it’s those little things that make your experience better :) More
by yesayi97
Employees Worked With
Narek Petrosian
April 29, 2020
They were nice and courteous and answered all my questions. They replace the part without issue, so I will make Gilbert my service advisor going forward with my BMW. I like Glendale Pacific BMW. questions. They replace the part without issue, so I will make Gilbert my service advisor going forward with my BMW. I like Glendale Pacific BMW. More
by woliverjr1
Employees Worked With
Gilbert Pogosyan
April 28, 2020
My experience with Pacific BMW was very poor. My brand new X1 lease had a lot of maintenance problems with the screen and Bluetooth. After multiple trips to the service department the problem is still not new X1 lease had a lot of maintenance problems with the screen and Bluetooth. After multiple trips to the service department the problem is still not fixed. Next, with an exception of two people overall the staff was not empathetic to my situation and did not provide a luxury service. Lastly, the light interior stains if you wear blue jeans which the sales team should warn customers about. Mercedes or Audi light interior does not have this problem. I was very much looking forward to leasing a BMW however, after this experience I unfortunately would not recommend to lease with Pacific BMW. More
by morgan.devaud
April 28, 2020
My overall experience was great. My advisor was very involved and kept me in the loop as issues came about when servicing my vehicle. Really liked the fact that communication was simple and easy. involved and kept me in the loop as issues came about when servicing my vehicle. Really liked the fact that communication was simple and easy. More
by MADADZHYAN
Employees Worked With
Gilbert Pogosyan
April 27, 2020
Great Service! It was a pleasure dealing with the staff - A+! Would definitely recommend Pacific BMW for service and maintenance of your vehicle. Easy and on time - It was a pleasure dealing with the staff - A+! Would definitely recommend Pacific BMW for service and maintenance of your vehicle. Easy and on time - nice! More
by rwesleyw
Employees Worked With
April 27, 2020
Very professional and helpful people.I walked in without appointment,but they helped me in spite of this. I visit them for the second time, and every time I feel their concern, the desire to give the best s appointment,but they helped me in spite of this. I visit them for the second time, and every time I feel their concern, the desire to give the best service!!! More
by Davit
Employees Worked With
Other Employees :
Gilbert Pogosyan, Henry Burmayan, Narek Petrosian, Remy Carretero
April 27, 2020
Fantastic customer experience! Bravo to Greg and Fernando! We love love LOVE our 2020 M8 Gran Coupe! The purchase process from spec to delivery of the vehicle was so seamless and easy, hassle free f Fernando! We love love LOVE our 2020 M8 Gran Coupe! The purchase process from spec to delivery of the vehicle was so seamless and easy, hassle free for busy professionals. More
by LUWI25
April 25, 2020
Good people. Out of state transactions are difficult The people were nice and took the time to work with me. I am from the east coast and buying a car across the country can be tricky. This dealership The people were nice and took the time to work with me. I am from the east coast and buying a car across the country can be tricky. This dealership and its people were not equipped for such a transaction and don't have any idea how to handle paperwork for a state, North Carolina, that they don't work with regularly. A few times in the process of getting my registration worked out I believe I was misled about where we were in the process. I also found contradictory information from one person to another. Worst of all getting a response from someone other than my salesperson was virtually impossible. I do believe my salesperson did the best he could during a time of upheaval with the national health crisis as things were changing almost daily. I would have appreciated a bit more respect after the amount spent and traveling across the country to buy a car. I believe both sides learned a few things and sincerely hope that future transactions will be much smoother. More
by BWH Services
Employees Worked With
Marissa Rose, Serj Guedikian
