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Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,944 reviews
April 24, 2020
Very poor and unprofessional customer.service, i spoke 3 different people and they all had poor customer service, this is second time me visiting to pacific BMW and the service is getting worst different people and they all had poor customer service, this is second time me visiting to pacific BMW and the service is getting worst More
by kgarapetian
Verified Customer
April 24, 2020
Hello I was in Glendale Pacific BMW yesterday for services on my car. Like other times in past every thing went so smooth and fast. The dealer Narek is a nice, very professional and gentleman person. services on my car. Like other times in past every thing went so smooth and fast. The dealer Narek is a nice, very professional and gentleman person. Thank you for your excellent job. More
by ermine.azaryan
Employees Worked With
Narek Petrosian
April 24, 2020
Great service! The valet service was fast and easy and I loved receiving the personalized video. I would definitely recommend this dealership to others for any service or sales need. loved receiving the personalized video. I would definitely recommend this dealership to others for any service or sales need. More
by mpdigiulio
Employees Worked With
Galo Mora
April 23, 2020
Excellent and professional service. Complimentary valet service, pick up and drop-off car was great. They also fixed a problem they found during the same visit, saving me time. Car was very clean when retu service, pick up and drop-off car was great. They also fixed a problem they found during the same visit, saving me time. Car was very clean when returned. More
by jbaliwag
Employees Worked With
Henry Burmayan
April 22, 2020
I can always count on Marco to go above and beyond the call of duty. He is the best in the West and all the rest! call of duty. He is the best in the West and all the rest! More
by avsj2728
Employees Worked With
April 21, 2020
Best Experience Ever! Pacific BMW continues to surpass any other dealer that I have had experiences with before. Their sales staff do everything in their power to meet wha Pacific BMW continues to surpass any other dealer that I have had experiences with before. Their sales staff do everything in their power to meet whatever is needed when purchasing a new car. Included with the sales staff are the other very important members of the team including the service department, managers, and team members who insure that you are greeted, welcomed, provided with snacks and water and always willing to provide assistance if needed. The actual building itself is immaculate, up-to-date with technology, pleasant and positive environment and designed to make your onsite visit that much more comfortable to the client. I was encouraged to look at their wide choices of cars in every color you can imagine. I love visiting just to see the new exciting car models and to sit inside them while dreaming of taking them for a spin on the outside highway. I was extremely satisfied with the ease of purchasing my 2020 X3 and appreciated the professional and diligent work to meet my needs. No pain but lots of gain in surpassing the best car I've had. Looking forward to future interactions with my Pacific BMW team. More
by TROY4SC
April 21, 2020
Awesome Experience My recent service experience to replace a damaged tire was excellent. Every one was friendly, attentive, professional and efficient. Appreciate the s My recent service experience to replace a damaged tire was excellent. Every one was friendly, attentive, professional and efficient. Appreciate the service provided and highly recommended. More
by chaosusan
Employees Worked With
April 21, 2020
Pandemic Car Buying Given I was purchasing a vehicle during the pandemic...it was was the best experience under the circumstances. Andy was fantastic and made everything Given I was purchasing a vehicle during the pandemic...it was was the best experience under the circumstances. Andy was fantastic and made everything easy and effortless. The team of people who worked with customers made us feel safe and kept right amount of distance. Under the circumstances...it couldn't have gone any better!!! More
by dpstamps11
Employees Worked With
Andy Adamyan, Soran Hawlery
April 20, 2020
BMW i3 Great and very professional customer service. Marco took care of the problem and the issue was resolved. very happy with Pacific BMW dealership. I wil Great and very professional customer service. Marco took care of the problem and the issue was resolved. very happy with Pacific BMW dealership. I will recommend them to friends and family. More
by alimilani
Employees Worked With
April 20, 2020
Pacific BMW was excellent; they provided quick and professional service! I’d like to especially thank Gilbert Pogosyan, my Pacific BMW Advisor, for his attentive and responsive behavior. Keep it up, g professional service! I’d like to especially thank Gilbert Pogosyan, my Pacific BMW Advisor, for his attentive and responsive behavior. Keep it up, guys! More
by franksanchez1974
Employees Worked With
Gilbert Pogosyan
