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Pacific BMW
Glendale, CA
3,940 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,940 reviews
March 24, 2020
The staff was very professional. My service advisor, Remy Carretero, informed me via text the status of my vehicle, which was very helpful. Thank you. Carretero, informed me via text the status of my vehicle, which was very helpful. Thank you. More
by Anonymous
Verified CustomerEmployees Worked With
Vanessa from service department , Remy Carretero
March 23, 2020
Everyone was very nice but I asked to have a creak in my front door checked. They said nothing was wrong. When I arrive the creak was still there. I let my customer rep hear it. He had to take the car back front door checked. They said nothing was wrong. When I arrive the creak was still there. I let my customer rep hear it. He had to take the car back up and then they fixed it. At the end when I got my car, they accidently kept my key and I had to go back to get it. Too many unnecessary delays. More
by dmcam
Employees Worked With
Danny Sarmiento
March 23, 2020
Never had a bad experience Professional, fair and extremely friendly. I will always refer people here even if they live as far as the OC! My only negative was with this specif Professional, fair and extremely friendly. I will always refer people here even if they live as far as the OC! My only negative was with this specific experience was lack of communication on status. I'm pretty sure COVID-19 was to blame though!! More
by txcorey
Employees Worked With
Henry Burmayan
March 22, 2020
Love it! Linda Denton contacted me via text for a recall and set up the appointment for a house call. They called me 30 minutes before they arrived (right on t Linda Denton contacted me via text for a recall and set up the appointment for a house call. They called me 30 minutes before they arrived (right on time) and the air bag was replaced within the time it took me to finish my breakfast. Amir AboulEla More
by AMIRZHEAR
Employees Worked With
Linda Denton
March 22, 2020
Manny was very professional, organized, knowledgeable and took his time to help me with the issue I had with my BMW. Thank you Pacific BMW and took his time to help me with the issue I had with my BMW. Thank you Pacific BMW More
by jksajikian
Employees Worked With
March 20, 2020
Amazing service from Galo and Salvatore, BMW experience was top notch! When I received the car it felt as though it was the 1st time. was top notch! When I received the car it felt as though it was the 1st time. More
by darienbrown003
March 19, 2020
Great customer service. But my car appears to have a chronic issue and the techs can’t seem to figure it out unless they get an error message on my car. They keep saying my high idle is due to low octan chronic issue and the techs can’t seem to figure it out unless they get an error message on my car. They keep saying my high idle is due to low octane gas. I only use premium which is 91 in California. So the reports are incorrect. But service advisor and overall customer service is great. More
by NADA_SIMON
Employees Worked With
Henry Burmayan
March 19, 2020
The service on the car was great. I was allowed to use a loaner car and I appreciate that. But I was disappointed with the service that I received from two service advisors that I dealt with. I was very dif loaner car and I appreciate that. But I was disappointed with the service that I received from two service advisors that I dealt with. I was very difficult getting in touch with the advisor o get an update on my car that I dropped off for maintenance check. My car was kept for 2 days and I didn’t get answer or call back for quite some time when I tried to contact the advisor directly. I finally had to contact the service DEPT in order to get the service advisor to contact me. All I got was a text letting me know when the car would possibly be ready. When I got there to pick up my car the service advisor was gone for the day. The other advisor that helped me was unprofessional and pretty rude. It was never explained to me what service was completed on the car during a maintenance check. When I asked I was told didn’t any call you ? and that was it. More
by luz27808
Employees Worked With
March 19, 2020
The service was excellent.Amie Gasabyan, made everything super easy for me. I will sure recommend BMW in the future because of her. The most important thing for me is the quality of the services. super easy for me. I will sure recommend BMW in the future because of her. The most important thing for me is the quality of the services. More
by alinusair
Employees Worked With
March 18, 2020
Good service Thanks to Manny Cruz for being friendly to us. They have fast service . And Manny Cruz have always time for us. .they fixed all our problem in our car Thanks to Manny Cruz for being friendly to us. They have fast service . And Manny Cruz have always time for us. .they fixed all our problem in our car.Thank you BMW More
by MAGGIEALEJANDRIA
Employees Worked With
