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Pacific BMW
Glendale, CA
3,942 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,942 reviews
February 26, 2020
Great service , outstanding and clear communication, all transparent to the customer, and very convenient. We just dropped the car, explained the issue, and that is , outstanding and clear communication, all transparent to the customer, and very convenient. We just dropped the car, explained the issue, and that is it. All taken care off by Danny. Outstanding! More
by GEVGEV
Verified CustomerEmployees Worked With
Danny Sarmiento
February 26, 2020
Awesome! Outstanding customer service from start to finish. Exceptionally transparent and helpful. I came in with my wish list and just like that Raffi was Outstanding customer service from start to finish. Exceptionally transparent and helpful. I came in with my wish list and just like that Raffi was able to make them ALL come true!!!! I'm very satisfied and happy. More
by lcharris1905
February 25, 2020
I have been to 5 dealerships and this is the best one I have been, thanks to Adees, he helped us a lot with everything, and for sure to Lucy she did her best to us and made us leave happy with a big smile, have been, thanks to Adees, he helped us a lot with everything, and for sure to Lucy she did her best to us and made us leave happy with a big smile, I really appreciate her for what she did to us. Thank you for helping. More
by sari.bakour97
Employees Worked With
Other Employees :
Samson Nargizyan
February 25, 2020
Amie my customer relations contact is great - always attentive, polite and has the solution - ten out of ten for her - please give her a payrise attentive, polite and has the solution - ten out of ten for her - please give her a payrise More
by cstillmark
Employees Worked With
February 25, 2020
Excellent customer service. This Is the location where I plan to bring my car for service. They were on time, friendly and above all extremely professional. plan to bring my car for service. They were on time, friendly and above all extremely professional. More
by LUCIACORRE
February 25, 2020
Gilbert Pogosyan is my service representative and as usual, he treated me with total professionalism. He was friendly, courteous, and very responsive to my needs. Notwithstanding the excellent repair usual, he treated me with total professionalism. He was friendly, courteous, and very responsive to my needs. Notwithstanding the excellent repair service that I have receive, were it not for Gilbert, I would consider getting service repairs performed closer to my home. More
by teraquad
Employees Worked With
Gilbert Pogosyan
February 25, 2020
service Gilbert was very helpful, professional, caring and has excellent customer service. The repair service is great as usual. I love the Glendale location Gilbert was very helpful, professional, caring and has excellent customer service. The repair service is great as usual. I love the Glendale location and I always go there. More
by narine khachatrian
Employees Worked With
Gilbert Pogosyan
February 24, 2020
Great service, same day appointment and everything went well as always! We came in for a flat tire, everything was communicated well and we even managed to get our routine service out, same day. well as always! We came in for a flat tire, everything was communicated well and we even managed to get our routine service out, same day. More
by mespinosa
Employees Worked With
February 24, 2020
This was my first experience with BMW. It was horrible. My apt was at 11:15 and I didn’t get out of there until 1:45. They told me to move both cars to the street so I could transfer my personal stuff to t My apt was at 11:15 and I didn’t get out of there until 1:45. They told me to move both cars to the street so I could transfer my personal stuff to the rental. With a toddler it was very difficult. They did help me towards the end but not only until I complained. I had a Range Rover before, so I was used to excellent service. I expected the same from BMW. They did have my car ready as I expected and when I picked up my car Gilbert was apologetic. More
by LEYVALISA
Employees Worked With
Fabian Guardado
