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Pacific BMW
Glendale, CA
4,055 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,055 reviews
January 27, 2020
Awesome experience beginning to end! From the moment I arrived at Pacific 6 years ago, I felt like royalty. Soran really "heard" what I needed and was able to find me the perfect solutio From the moment I arrived at Pacific 6 years ago, I felt like royalty. Soran really "heard" what I needed and was able to find me the perfect solution. That is why I returned for the third time! Thank you for the entire staff ! More
by reginamartins7509
Verified Customer
January 27, 2020
Poor communication, especially the courtesy loaner department. No one ever picks up or returns phone calls. They are horrible! Lack is no team work, no communication between inner departments of servi department. No one ever picks up or returns phone calls. They are horrible! Lack is no team work, no communication between inner departments of service. More
by Taechung723
Employees Worked With
Other Employees :
Everyone in the courtesy loaner department , Gilbert Pogosyan
January 27, 2020
Courteous, excellent and fast. Pacific BMW has been the most professional and knowledgable of all the BMW service centers I had been in contact with over the years. I am grateful fo Pacific BMW has been the most professional and knowledgable of all the BMW service centers I had been in contact with over the years. I am grateful for their quick response and solution finding kindness. Although having car trouble is not fun to say the least, they give it a good spin and make me feel in capable hands. More
by Beate
January 27, 2020
Narek provided friendly and professional service. He promptly checked in my car and suggested services that I could obtain at no cost to me under the maintenance program, even though I had not specifica promptly checked in my car and suggested services that I could obtain at no cost to me under the maintenance program, even though I had not specifically requested them. He also arranged Uber for rides home and back to Pacific BMW, again at no cost to me. More
by clp
Employees Worked With
Narek Petrosian
January 27, 2020
Excellent buying experience Pacific BMW has one of the best sales associates in the business with James Kim. He explained the process and executed beyond expectation. Thank you Pacific BMW has one of the best sales associates in the business with James Kim. He explained the process and executed beyond expectation. Thank you Pacific BMW for making the car buying experience exciting. More
by panamike
Employees Worked With
January 27, 2020
Good People Close to home , easy to come and go. Friendly people that smile when they greet you. I would tell everyone BMW dealership is a good company to deal Close to home , easy to come and go. Friendly people that smile when they greet you. I would tell everyone BMW dealership is a good company to deal with. More
by santaandrob
Employees Worked With
Remy Carretero
January 27, 2020
Waiting without communication I'll start with the actual work on my car is always good. It always comes back to me clean, working well, etc. The problem is all the waiting. I had a I'll start with the actual work on my car is always good. It always comes back to me clean, working well, etc. The problem is all the waiting. I had an appointment at 1:45pm, and showed up a little early at 1:35pm. I waited until 2:10pm until someone helped me. I was just sitting in my car until I flagged someone down. Same thing happens when I pick up the car, I seemingly have to wait 30 minutes just for it to be brought downstairs. I know the facility is busy, but it always feels like I'm wasting a lot of my time waiting. More
by LOUIE.PROVOST
Employees Worked With
January 27, 2020
Satisfied Customer Marco and the crew were as awesome as usual. I drive all the way to Pacific BMW from LA for that peace of mind and great service. Marco and the crew were as awesome as usual. I drive all the way to Pacific BMW from LA for that peace of mind and great service. More
by jaym310
Employees Worked With
January 27, 2020
Great service Many thank to Manny Cruz for making getting my car serviced a pleasant experience. Will use you again for future service. Also, thanks for the nice lo Many thank to Manny Cruz for making getting my car serviced a pleasant experience. Will use you again for future service. Also, thanks for the nice loaner car. Now I want to get a new BMW! More
by ALAMALONZO
Employees Worked With
January 26, 2020
Happy Customer Service department at Pacific BMW has outstanding employees who are courteous, knowledgeable, and dependable. I have had the pleasure of entrusting m Service department at Pacific BMW has outstanding employees who are courteous, knowledgeable, and dependable. I have had the pleasure of entrusting my car to Manny, Jason, and Remy who have all been excellent! When my car had some unknown noise issue Jason figured out what it was and fixed it. Manny and Remy provide excellent customer service and are very easy going. They actually listen to the customer and make you feel like you are important. I recommend the service dept. at Pacific BMW to all my friends and family and even strangers. I would not even dream of servicing my car at any other location. The fact that I can rely on Manny and Remy without any doubts that my car is in the best hands is worth everything! More
by amc28
