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Pacific BMW
Glendale, CA
3,969 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,969 reviews
December 09, 2019
Bad management My car was kept there for about 2 months. I was kept in the dark and had to call/text several times in order to get an incomplete update of why the ca My car was kept there for about 2 months. I was kept in the dark and had to call/text several times in order to get an incomplete update of why the car is there for so long and what are the diagnostics and estimated service time. Leaving this review for the lack of communication, professionalism and duration of the service. I have purchased a plug-in hybrid in order to save money on gas, but instead I had payed about 3 times as much for the fuel and 2 months of car payments, but was not able to drive my desired vehicle. More
by menoa.yousefi
Verified CustomerEmployees Worked With
December 09, 2019
HOW YOUR CAR SHOULD BE SERVICED Incredible service from Pacific BMW across the board. From checking in, to meeting with service adviser and getting loaner car. Everything was done ef Incredible service from Pacific BMW across the board. From checking in, to meeting with service adviser and getting loaner car. Everything was done efficiently and in a timely manner. They are the perfect example of how you should be treated when you take you car in for service!! More
by diesel578
Employees Worked With
Gilbert Pogosyan
December 09, 2019
Top job I’ve been taking all of my BMW’s to Amie and Pacific for years now and it’s always smooth. I really like the text messaging service that keeps you up I’ve been taking all of my BMW’s to Amie and Pacific for years now and it’s always smooth. I really like the text messaging service that keeps you up to date. More
by GREENHORNET13
Employees Worked With
December 09, 2019
Narek as always delivers! I have been taking my cars to Pacific BMW for 8 years now and Narek is the only service agent I will see. He respects your time and always follows up I have been taking my cars to Pacific BMW for 8 years now and Narek is the only service agent I will see. He respects your time and always follows up with updates and makes sure you are taken care of. More
by Hov
Employees Worked With
Narek Petrosian
December 09, 2019
Replacing Radiator Thanks to Manny Cruz for his assistance in getting my car serviced and issuing me a loaner. Car was ready on time with all issues addressed. Thanks to Manny Cruz for his assistance in getting my car serviced and issuing me a loaner. Car was ready on time with all issues addressed. More
by fidel.john
Employees Worked With
December 08, 2019
Marco is an asset to your shop. Marco is expert. nice and helpful all time. He takes care of my car in the shortest time and responds to my questions at the earliest time. I'm so gla Marco is expert. nice and helpful all time. He takes care of my car in the shortest time and responds to my questions at the earliest time. I'm so glad to work with him. More
by JILA
Employees Worked With
December 07, 2019
Great customer service, great car service I had a wonderful experience and service for my car. The print out form of the repairs done to my car was very detailed and compleate. I had a wonderful experience and service for my car. The print out form of the repairs done to my car was very detailed and compleate. More
by lulava7
Employees Worked With
December 06, 2019
AMAZING SERVICE I had an amazing experience! Jerry and Lucy made my experience at Pacific BMW so pleasant from start to finish!!! I would highly recommend then to an I had an amazing experience! Jerry and Lucy made my experience at Pacific BMW so pleasant from start to finish!!! I would highly recommend then to anyone looking to lease a car! More
by Ohaness
December 06, 2019
Great experience We had a wonderful Experience at Pacific BMW. Jerry was so easy to work with. He answered all of our questions and got us in and out so swiftly. We wi We had a wonderful Experience at Pacific BMW. Jerry was so easy to work with. He answered all of our questions and got us in and out so swiftly. We will be purchasing all of our cars from Jerry from now on. More
by KKARTOUNIAN
Employees Worked With
December 06, 2019
Efficient service I brought my 335i in because of a check engine warning light. The problem was diagnosed and repaired in about 6 hours. The car is running great again! I brought my 335i in because of a check engine warning light. The problem was diagnosed and repaired in about 6 hours. The car is running great again! The service consultant, Galo, kept me informed of the car's progress with text messages. A good choice of communication on a busy day when I couldn't answer the phone. Overall, very good service from Pacific BMW. More
by Shawnuff
Employees Worked With
