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Pacific BMW
Glendale, CA
3,941 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,941 reviews
November 25, 2019
Service visit Narek has been wonderful to work with. He is very professional, trustworthy and responsive. He helped us follow up through difficulties and helped us Narek has been wonderful to work with. He is very professional, trustworthy and responsive. He helped us follow up through difficulties and helped us resolve the issue. We will definitely be back. Thank you Narek! More
by Jacob
Verified CustomerEmployees Worked With
Narek Petrosian
November 25, 2019
The service was fine, would not recommend the body shop Overall I am satisfied with the service. I feel communication could be better. While I had my car in for service I requested an estimate for the da Overall I am satisfied with the service. I feel communication could be better. While I had my car in for service I requested an estimate for the damage to my bumper. It took a long time to get the estimate. I received the estimate when I arrived to pick up my car. I had already received an estimate from Seidners. The estimate I received from Pacific BMW was over 110% higher than the estimate I previously received. I certainly would not recommend anyone get body work performed at Pacific BMW based on the disproportionate estimate I received. More
by marychildsfee
Employees Worked With
Other Employees :
Daniel Ramirez - I didn't work with but he authored the estimate for my vehicle.
November 25, 2019
Great dealership with awesome employees, service and manager This dealership has a good customer service and very good deal for the cars They’re very organized and fixing everything very fast 👍 Thank you for This dealership has a good customer service and very good deal for the cars They’re very organized and fixing everything very fast 👍 Thank you for very good behavior And special thanks to Rafy Hatamian. More
by michaelkhachatourian
Employees Worked With
Other Employees :
Aroutin Davoudi
November 23, 2019
Excellent, as usual very satisfied with the quality of service, customer service, and how easy was to schedule a cerise, thank you Gilbert and many thanks to Domenico Con very satisfied with the quality of service, customer service, and how easy was to schedule a cerise, thank you Gilbert and many thanks to Domenico Condemi who no longer works there but was my sales representative for 20 years and became a good friend, and helped me to schedule this visit More
by HRAPAR
Employees Worked With
Gilbert Pogosyan
November 23, 2019
The best BMW service center! Thank you manny for taking care of my car. Everything was smooth and manny was the best. I will definitely recommend BMW PACIFIC for the service of yo Thank you manny for taking care of my car. Everything was smooth and manny was the best. I will definitely recommend BMW PACIFIC for the service of your vehicle. More
by kristopher cha
Employees Worked With
November 22, 2019
Great experience! Galo, my service advisor and the entire experience was amazing! I'll be back for sure, if I need further car repairs in the future! Galo, my service advisor and the entire experience was amazing! I'll be back for sure, if I need further car repairs in the future! More
by SHERRIAJENKINS
Employees Worked With
November 22, 2019
outstanding service Thank you Ami for outstanding service, which was done in few hours .I am always happy, when i bring my car for service to Ami. Thank you Ami for outstanding service, which was done in few hours .I am always happy, when i bring my car for service to Ami. More
by to_mila
Employees Worked With
November 21, 2019
Ron at Pacific was the best experience in car buying I’ve ever had and was just fantastic from a-z. And I’m pretty picky. Appreciate it! Mike Rielly ever had and was just fantastic from a-z. And I’m pretty picky. Appreciate it! Mike Rielly More
by Mike.rielly
Employees Worked With
Ron
November 21, 2019
I had an awesome service experience at PBMW My service experience started when I called to schedule my appointment. The BDLC Team worked with my schedule to set up a date and time that worked an My service experience started when I called to schedule my appointment. The BDLC Team worked with my schedule to set up a date and time that worked and also had a loaner vehicle available. I was greeted with a smile and welcomed when I arrived. The staff on the drive was friendly and showed me where to park. I saw my advisor Narek right away. He was helpful and informative about the services needed at this visit. After I spoke to my advisor I waited in the service lounge and enjoyed a few yummy snacks and some fresh flavored water. The loaner team gave me a brand new X3 as a loaner and I was so excited to see the new features for the 2019 model. I drove off thinking cool. My car was completed same day but I was working so I was allowed to bring the loaner back the following day. My vehicle pick up went great as well. My X3 (Who’s name is Dream) was brought back to me cleaned and washed. Dream and I were ready to hit the road. Bravo Pacific BMW. Your BDLC Team, Greeter Team, Drive Ops Team, Service Advisor Team and Guest Experience Team showed me that customer service is alive and well at Pacific BMW. Thank you. More
by yardgyal
November 20, 2019
Very professional service dept. Danny takes care of my vehicle like it was his own. I'll have the tires changed next service. Thanks Danny for getting me in and out so quickly. Danny takes care of my vehicle like it was his own. I'll have the tires changed next service. Thanks Danny for getting me in and out so quickly. More
by DOUGLAPD
Employees Worked With
Danny Sarmiento
