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Pacific BMW
Glendale, CA
3,969 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,969 reviews
November 18, 2019
Got exactly what I was looking for He took the time to get the exact car that I wanted even though its hard to find the combo. it took a while but he kept me informed. The car delivery He took the time to get the exact car that I wanted even though its hard to find the combo. it took a while but he kept me informed. The car delivery was an excellent service. More
by fkflee
Verified CustomerEmployees Worked With
Greg Poland
November 18, 2019
friendly and very usefull staff the staff helped me return my lease car in a very easy way. they were very helpful and friendly. Had a great experience at the dealership. the staff helped me return my lease car in a very easy way. they were very helpful and friendly. Had a great experience at the dealership. More
by vzadorian
Employees Worked With
November 18, 2019
Excellent Gilbert is very professional and caring to the customers. Also, he is very polite which is the best trait. He has been my service technician for ove Gilbert is very professional and caring to the customers. Also, he is very polite which is the best trait. He has been my service technician for over 7 years and I am very satisfied with his service. More
by RYMLAW
Employees Worked With
Gilbert Pogosyan
November 18, 2019
Awesome experience from sale to financing I came in to look at demos and walked away with a great deal. Rene was very attentive and easy to work with. Great salesman...no pressure and very I came in to look at demos and walked away with a great deal. Rene was very attentive and easy to work with. Great salesman...no pressure and very patient. Isam was fast and efficient with the paperwork. Overall a great experience! More
by JUDY.BROWN
November 15, 2019
Remy great; others not so much. Remy was really great. The woman a few desks over who was covering For him at lunch when I picked up car was not great. My big complaint: $199 softwar Remy was really great. The woman a few desks over who was covering For him at lunch when I picked up car was not great. My big complaint: $199 software upgrade is totally ridiculous. I’ve owned six BMW’s; first time I felt ripped off. More
by MIKE
Employees Worked With
Remy Carretero
November 15, 2019
Quick and efficient Woke up with with an sos alert in my car so I drove it to Pacific BMW and they took me in right away without an appointment. serviceAdvisor was helpfu Woke up with with an sos alert in my car so I drove it to Pacific BMW and they took me in right away without an appointment. serviceAdvisor was helpful and pleasant. My car was done the same day and I love their quick text message updates. More
by ILSEMARIAKRUGER
Employees Worked With
Anaeis , Gilbert Pogosyan
November 15, 2019
Great quick service I was very happy with the service today, Amie clearly laid out what needed to be done and it was done quickly and The car was delivered earlier than e I was very happy with the service today, Amie clearly laid out what needed to be done and it was done quickly and The car was delivered earlier than expected. Nice loaner. I love Pacific BMW More
by Ricegorton
Employees Worked With
November 14, 2019
Amazing and honest service I’ve previously serviced my X5 on the west side of LA but I’ve never received a quality service which means I have had to call back about things they I’ve previously serviced my X5 on the west side of LA but I’ve never received a quality service which means I have had to call back about things they forgot to “look at”. They were through and prompt and went an extra mile to make sure I don’t have to call back to remind them of my concerns. Well don.me! More
by CVIJANOV
Employees Worked With
November 14, 2019
Excellent service I thought the wait was a little long but Manny provided great custoner service and informative information about the vehicle. I had to wait outside fo I thought the wait was a little long but Manny provided great custoner service and informative information about the vehicle. I had to wait outside for a little bit though due to miscommunication. More
by JUDYPARK79
Employees Worked With
November 14, 2019
Gas leak after car service I brought my car in for a warrantied fuel pump/control module replacement. I picked up the car and filled a full tank of gas the following day and wen I brought my car in for a warrantied fuel pump/control module replacement. I picked up the car and filled a full tank of gas the following day and went home. Several hours later I noticed a significant amount of gas leaking over my brand new paved driveway. I had to push the car into the street and have it towed back to pacific BMW. The gas smell is still on my driveway and I’m not sure if it’s going to permanently stain it at this point. Definitely a very serious safety hazard to release a car with such a severe gas leak. It could have easily caught fire as I was driving. More
by raffi
Employees Worked With
Danny Sarmiento
