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Pacific BMW
Glendale, CA
3,970 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,970 reviews
October 21, 2019
Finally i got my car fixed ( brakes and rotors) thank you Special thank you to service dep. Emmi she’s help me with this a lot :) glad I came to you guys. Shame on center bmw , cz when i first time took my ca Special thank you to service dep. Emmi she’s help me with this a lot :) glad I came to you guys. Shame on center bmw , cz when i first time took my car to them and i told them i hear some noise from brake pod and the brake rotors it’s not a in good condition they told me let ud drive your car and let’s find out after couple of minutes they came back and keep Telling me like it’s ok like that it’s normal :)) i was like wait a minute what do you mean that it’s normal .. it’s a long story) but now i am happy with you guys again thank you love you guys More
by RAFO_MELKONYAN
Verified CustomerEmployees Worked With
I don’t know her Last N. Name is Emmi or Ammy lol she’s awesome
October 21, 2019
Service Experience Customer oriented and very friendly staff. 0-hassle experience. Delivered car on time as promised and took care of all the issues. Would use them goin Customer oriented and very friendly staff. 0-hassle experience. Delivered car on time as promised and took care of all the issues. Would use them going forward More
by Surfer10K
Employees Worked With
Narek
October 21, 2019
In and out in 2 hours Pacific emailed me about my expiring lease, asked me if I wanted to lease another bmw and if so what kind of a car; I gave them my specification inclu Pacific emailed me about my expiring lease, asked me if I wanted to lease another bmw and if so what kind of a car; I gave them my specification including car, color, options, how much I was willing to pay, etc. Also gave them some comparison points from other dealers. In half a day, I had an email that they had exactly what I wanted. I went it, turned in my old lease, and picked up the new one! 2 hours, no meeting with finance department, no haggling over price, nothing. It was awesome More
by MARTIK.BEGI
Employees Worked With
Rafy hatamian, Liliya Nicogosyan
October 18, 2019
Quick, easy Quick and easy, didn’t have to explain a thing. Quick in, easy text, quick out. Can’t really beat that. The texting service is nice Quick and easy, didn’t have to explain a thing. Quick in, easy text, quick out. Can’t really beat that. The texting service is nice More
by jackdevault1
Employees Worked With
Narek, Henry
October 18, 2019
Awesome I’ve been leasing BMWs for the last 19 years throughout southern Cal. There is no better Service Center than Pacific BMW. They are courteous, fast, I’ve been leasing BMWs for the last 19 years throughout southern Cal. There is no better Service Center than Pacific BMW. They are courteous, fast, and efficient. They have a synchronized system in place that allows the customer to feel that his/her time is their priority. If for any reason you have to wait a few minutes, their lobby is supplied with free snacks and drinks. The only drink missing is good coffee. More
by mirtha.liedl
Employees Worked With
Danny, Galo
October 17, 2019
Collision Repair Collision repair and Service folks have been very excellent in getting our car fixed. Very happy with the work and after service follow ups with Loane Collision repair and Service folks have been very excellent in getting our car fixed. Very happy with the work and after service follow ups with Loaner car provisioning More
by jkavety
Employees Worked With
Gilbert Pogosyan, Rafael, Raffi and a bunch of other folks
October 17, 2019
Quality control issues cause big delay When I purchased my lease return, there was a significant scratch on the driver side fender which the salesmen assured me they would fix after the pur When I purchased my lease return, there was a significant scratch on the driver side fender which the salesmen assured me they would fix after the purchase. I drop the car off less than a week after I bought it and was told it would take 5 days to repair the fender. At the end of the week, I find out there is a quality control issue and it will take another week to get me my car. After almost 3 weeks, the car is finally returned to me with an empty tank. I returned the loaner, which was a small class car that the one I purchased, with a full tank. While the service person, Monica, was friendly, courteous and helpful, the repair process she represented set unreliable expectation. I would have also appreciated a similar class loaner to have to use for 3 weeks without the class of car I just purchased. More
by Theron.james
Employees Worked With
Monica
October 16, 2019
I am a regular customer A regular customer and Gilbert is always so helpful. The service is always prompt and everyone is so friendly. I would recommend this dealership to my A regular customer and Gilbert is always so helpful. The service is always prompt and everyone is so friendly. I would recommend this dealership to my friends and family More
by JSL510
Employees Worked With
Gilbert
October 16, 2019
always awesome best service, customer service, and speed always feel appreciated and superb quality of work I am on my 3rd BMW and because of the quality of work best service, customer service, and speed always feel appreciated and superb quality of work I am on my 3rd BMW and because of the quality of work and customer of this dealership cannot move to a different brand More
by aaronbom
Employees Worked With
remy carretero
October 14, 2019
Easy Car Leasing Experience Yesayi and Ray made the experience and process so easy and enjoyable. I keep raving about how great they were. I would recommend anyone see them for a Yesayi and Ray made the experience and process so easy and enjoyable. I keep raving about how great they were. I would recommend anyone see them for assistance with getting a new car. More
by alexaanassian
Employees Worked With
Yesayi Panossian and Ray
