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Pacific BMW
Glendale, CA
3,943 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,943 reviews
August 20, 2019
Professional Very quick and helpful professional! The service advisor Galo Mora was the best that I’ve seen ...and I’m definitely gonna recommend him to my frien Very quick and helpful professional! The service advisor Galo Mora was the best that I’ve seen ...and I’m definitely gonna recommend him to my friends and family More
by vikspools
Verified CustomerEmployees Worked With
Galo mora
August 20, 2019
Patient & Honest Tony Lam was so helpful. We spent 2 days together test driving cars and he made sure I found the right vehicle. Amazing customer service! Tony Lam was so helpful. We spent 2 days together test driving cars and he made sure I found the right vehicle. Amazing customer service! More
by feld.elliot
August 19, 2019
Slow and unfriendly Got checked in- wasn’t helped or shown where to wait. Got a loaner for 2 days for a regular service.. went to pick up car waited 2 hours because they Got checked in- wasn’t helped or shown where to wait. Got a loaner for 2 days for a regular service.. went to pick up car waited 2 hours because they forgot to wash my car. More
by michaeljburbano
Employees Worked With
Halo
August 19, 2019
It was great Henry was really nice and very fast. I was happy with my service. shuttle service was good, didn’t have to wait in the dealership Henry was really nice and very fast. I was happy with my service. shuttle service was good, didn’t have to wait in the dealership More
by KRISLOANE1982
Employees Worked With
Henry
August 19, 2019
Excellent Service I’ve been to other dealers for service, but Pacific BMW surpasses them. They’re also one of the few that would provide a loaner. I’ve been to other dealers for service, but Pacific BMW surpasses them. They’re also one of the few that would provide a loaner. More
by MGMACASO
Employees Worked With
Narek, Louie (parts)
August 19, 2019
Always Exceptional I’m always treated very well!! Given best advice for my car and service is always exceptional!! For this reason, I want to continue leasing my future I’m always treated very well!! Given best advice for my car and service is always exceptional!! For this reason, I want to continue leasing my future BMW’s from Pacific BMW! More
by garayano
Employees Worked With
Remy Carretero
August 19, 2019
Great Service great. All work done as specified and was ready when it was supposed to be. Aime was great and followed up during the service. Service great. All work done as specified and was ready when it was supposed to be. Aime was great and followed up during the service. More
by tangelica0
Employees Worked With
Amie service dept
August 16, 2019
Owner Great customer service , don’t make you wait too long, very respectful, had a brand new x4 for a loaner, staff members they treat you like you’re a ki Great customer service , don’t make you wait too long, very respectful, had a brand new x4 for a loaner, staff members they treat you like you’re a king.. Thank you guys.. More
by edonaaa2000
Employees Worked With
Other Employees :
Salvatore Rubino, Alondra Carbajal, Ana Martinez, Adrian Villanueva, Emily Kalemdzhyan
August 16, 2019
Great selection, friendly prompt service Pacific had the exact car in color and equipment we were looking for. Drawn by the extensive pictures available on the internet, it was easy for us to Pacific had the exact car in color and equipment we were looking for. Drawn by the extensive pictures available on the internet, it was easy for us to get a good impression about the car. Upfront Carfax was available, and help provided by staff was super as well. Prompt replies to emailed questions, text and phone calls. Well done. More
by flipperaar
August 16, 2019
Window problem Went there ao many time 0 customer service dont care about which your car has problem wont go back I won’t recommend to any one super long wait Remy n Went there ao many time 0 customer service dont care about which your car has problem wont go back I won’t recommend to any one super long wait Remy never showed up I didn’t even sign a paper only Anaeis was helpful rest were trash. Remy is the worst ONE! 0 star this 1 star which I gave is for Anaeis actually she is 10 star but not the dealer More
by renia baghoomian
Employees Worked With
Anaeis (girl in Service Dpt)she was the only one helped me to take my car
