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Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,944 reviews
July 09, 2019
Car Wash stinks If you are going to make me wait 20 minutes extra for you to “wash” my car at least do it right. Whoever washed my car left some type of sticky residu If you are going to make me wait 20 minutes extra for you to “wash” my car at least do it right. Whoever washed my car left some type of sticky residue on my front windshield. More
by hagechad
Verified CustomerEmployees Worked With
I have no idea
July 09, 2019
Best Car Buying Experience Greg makes the car buying process easy, simple, and painless. I'm done with spending 3+ hours at the dealership - Greg makes the process quick and eff Greg makes the car buying process easy, simple, and painless. I'm done with spending 3+ hours at the dealership - Greg makes the process quick and efficient. Highly recommend. More
by t-money
Employees Worked With
Greg Poland
July 09, 2019
Amazing Service My car was fixed fast! Thanks so much for giving me a loaner and for the nice car wash. We always come back to Pacific because everyone is so profes My car was fixed fast! Thanks so much for giving me a loaner and for the nice car wash. We always come back to Pacific because everyone is so professional and friendly. More
by vvanbui
Employees Worked With
Amie Gasabyan
July 08, 2019
Quick and Easy My car needed its yearly service to be done. I got an appointment with Narek as my Service Advisor. I dropped my car off and it was completed in two-t My car needed its yearly service to be done. I got an appointment with Narek as my Service Advisor. I dropped my car off and it was completed in two-three hours or so. I was thrilled on how fast the service took. 10/10 for Narek and the whole staff at Pacific BMW. More
by mattshokri
Employees Worked With
Narek Petrosian
July 08, 2019
Awesome leasing experience This was the best leasing experience that I have ever had. Greg Poland made the process seamless. Straightforward and fair terms were offered. I calle This was the best leasing experience that I have ever had. Greg Poland made the process seamless. Straightforward and fair terms were offered. I called him on Thursday and was in my new car Friday. He’s definitely an asset to the BMW sales team!!!! I’ll be recommending this dealership to all of my colleagues and friends. More
by jennb
Employees Worked With
Greg Poland
July 08, 2019
Tune up, oil change The process was easy and efficient. The loaner was very helpful. Everyone is very friendly and helpful and it didn't take long to get my car back. The process was easy and efficient. The loaner was very helpful. Everyone is very friendly and helpful and it didn't take long to get my car back. More
by aparsons2
Employees Worked With
Marco Fausto
July 08, 2019
New 2019 330i lease Henson Santiago was amazing! This is my 8th BMW car lease, and Henson made me an offer I couldn't refuse. He sold my family 4 cars. Henson Santiago was amazing! This is my 8th BMW car lease, and Henson made me an offer I couldn't refuse. He sold my family 4 cars. More
by SJEGREENBERG
Employees Worked With
Fleet manager- Henson Santiago
July 08, 2019
5 ⭐️ Service advisor The advisor could not have made my experience any better. she’s very knowledgeable of her products and services possibly. Lastly she sends me off wit The advisor could not have made my experience any better. she’s very knowledgeable of her products and services possibly. Lastly she sends me off with a smile every time. More
by LACE.USA
Employees Worked With
Amy G
July 08, 2019
No issues I've had very bad experiences with Pacific BMW's service department in the past, and considered using a different dealership for this recent car servi I've had very bad experiences with Pacific BMW's service department in the past, and considered using a different dealership for this recent car service. However due to time constraints, I elected to use Pacifc BMW Service again, and this time everything worked as intended. Narek Petrosian didn't drop the ball, was on time and communicative, and met expectations. If I use Pacific BMW's service department again, it will only be if Narek is assigned to the service. More
by ssemon
Employees Worked With
Narek Petrosian
July 08, 2019
They didn’t inspect a certified loner car I bought a car with 3k miles on it and the engine light went on after 100 miles. They missed a lot in the inspection! I bought a car with 3k miles on it and the engine light went on after 100 miles. They missed a lot in the inspection! More
by gamperjosef
Employees Worked With
Ronald Rodillas
