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Pacific BMW
Glendale, CA
3,944 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,944 reviews
June 28, 2019
Excellent customer service! I went back to Pacific BMW for my second car after purchasing one for my daughter (2015 328i). Emily and Soran found the perfect car for me (2018 430i I went back to Pacific BMW for my second car after purchasing one for my daughter (2015 328i). Emily and Soran found the perfect car for me (2018 430i GC at an exceptionally great price! Smooth transaction all in all. Great service, friendly and courteous people, always eager to help. VERY HAPPY CUSTOMER! Thank you for everything. George K. More
by gskkap
Verified CustomerEmployees Worked With
Soran Hawlery, Emily Kalemdzhyan
June 28, 2019
Excellent relationship with customer We love the atmosphere that the dealer has created with the customers, the only thing I would change is the degree of being professional and careful t We love the atmosphere that the dealer has created with the customers, the only thing I would change is the degree of being professional and careful that the mechanics have. More
by Zhanna Sargsya
June 27, 2019
Wonderful. It takes a village to raise a family - and a good car. I'm lucky to have both. Pacific BMW, and specifically, Galo Mora are members of my village. I b It takes a village to raise a family - and a good car. I'm lucky to have both. Pacific BMW, and specifically, Galo Mora are members of my village. I brought my car (an i3) in to repair a broken seat belt, and Galo checked the car to make sure it was safe for us. He arranged for us to use a loaner in the meantime so I could shuttle the kids to camp, tennis, and then get to work. It gives me peace of mind knowing that my car is in good hands, and that by definition, my family is too. Very grateful for all that you do for us Galo and Pacific BMW! More
by i3family
Employees Worked With
Johanna Alvarez, Galo Mora
June 27, 2019
First Class Service! Nareg is a class act, he always gives us first class service! Pacific BMW's service department employees are all awesome, friendly and very profession Nareg is a class act, he always gives us first class service! Pacific BMW's service department employees are all awesome, friendly and very professional! More
by talyasoualy
Employees Worked With
June 27, 2019
Fantastic Manny Cruz was very friendly and helpful. Great communication. Set me up with Calvin Yun the mechanic was fast and efficient on my X5 Diesel. Thank y Manny Cruz was very friendly and helpful. Great communication. Set me up with Calvin Yun the mechanic was fast and efficient on my X5 Diesel. Thank you. JB More
by jbster
Employees Worked With
Manny Cruz, Calvin Yun
June 27, 2019
Misrepresentation by technician I scheduled my services to address a clicking noise from the driver-side rear wheel and the squeaking break noise, which is covered by the maintenance I scheduled my services to address a clicking noise from the driver-side rear wheel and the squeaking break noise, which is covered by the maintenance plan . The consultant reported the noise issue has been corrected. During my drive home, I quickly learned the noise still exists. Upon my arrival at home, I reviewed the repair notes and learned technician blamed the noise for "loose items in the trunk." I doubled checked my trunk and confirmed there are not items in there. I have since called, sent text messages, left voice message and no one has returned my call. The squeaking noise was also not addressed because the breaks are not worn "less than 30%." The consultant explain to me the noise is common among all M series cars and ones with ceramic breaks. I have a another sports cars worth four times the price of this car with ceramic breaks and no such issue is present. Two hours of my time wasted for drop off and pickup and no issue was corrected. It is more frustrating that the text messaging used to communicate with me is not being answered! More
by HAMLETY
Employees Worked With
Gilbert and technician/mechanic
June 26, 2019
Simple efficient and friendly. Everyone was great. Got good service with a good result. Was in and out quickly. Easy to work with the staff who were friendly and helpful Everyone was great. Got good service with a good result. Was in and out quickly. Easy to work with the staff who were friendly and helpful More
by EDNNI
Employees Worked With
Gallo
June 25, 2019
Oil change and check for noise. Ami G. is an outstanding service advisor!!! She listens to your needs and delivers everytime. She makes sure she covers the pertinent information be Ami G. is an outstanding service advisor!!! She listens to your needs and delivers everytime. She makes sure she covers the pertinent information before and after your have had service. More
by msmarharr
Employees Worked With
Ami G.
June 25, 2019
Outstanding customer service I have had multiple BMWs purchased and serviced here over the years. I drive past five closer BMW dealers to reach Pacific BMW because of their consi I have had multiple BMWs purchased and serviced here over the years. I drive past five closer BMW dealers to reach Pacific BMW because of their consistently outstanding customer service. More
by kmenden
Employees Worked With
Marco Fausto
June 25, 2019
awesome dealership, wonderful people, just took too long! adees was a wonderful salesman. the process took 3.5 hours of waiting in your hot lobby though and Lucy (who was sooo nice) apologized profusely tell adees was a wonderful salesman. the process took 3.5 hours of waiting in your hot lobby though and Lucy (who was sooo nice) apologized profusely telling me that I shouldn't have been waiting anywhere near that kind of time. More
by bmwguy
Employees Worked With
adees
