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Pacific BMW
Glendale, CA
3,978 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,978 reviews
July 08, 2019
No issues I've had very bad experiences with Pacific BMW's service department in the past, and considered using a different dealership for this recent car servi I've had very bad experiences with Pacific BMW's service department in the past, and considered using a different dealership for this recent car service. However due to time constraints, I elected to use Pacifc BMW Service again, and this time everything worked as intended. Narek Petrosian didn't drop the ball, was on time and communicative, and met expectations. If I use Pacific BMW's service department again, it will only be if Narek is assigned to the service. More
by ssemon
Verified CustomerEmployees Worked With
Narek Petrosian
July 08, 2019
They didn’t inspect a certified loner car I bought a car with 3k miles on it and the engine light went on after 100 miles. They missed a lot in the inspection! I bought a car with 3k miles on it and the engine light went on after 100 miles. They missed a lot in the inspection! More
by gamperjosef
Employees Worked With
Ronald Rodillas
July 08, 2019
New 2019 330i lease Henson Santiago was amazing! This is my 8th BMW car lease, and Henson made me an offer I couldn't refuse. He sold my family 4 cars. Henson Santiago was amazing! This is my 8th BMW car lease, and Henson made me an offer I couldn't refuse. He sold my family 4 cars. More
by SJEGREENBERG
Employees Worked With
Fleet manager- Henson Santiago
July 08, 2019
5 ⭐️ Service advisor The advisor could not have made my experience any better. she’s very knowledgeable of her products and services possibly. Lastly she sends me off wit The advisor could not have made my experience any better. she’s very knowledgeable of her products and services possibly. Lastly she sends me off with a smile every time. More
by LACE.USA
Employees Worked With
Amy G
July 08, 2019
2019 X-5 I've acquired 3 BMW's from Pacific BMW, all with James Kim. He's excellent to work with, excellent product knowledge, professional, and nice. He's e I've acquired 3 BMW's from Pacific BMW, all with James Kim. He's excellent to work with, excellent product knowledge, professional, and nice. He's excellent about service after the sale. Don't loose him! More
by MSAVAGE1
Employees Worked With
James Kim
July 05, 2019
Efficient and friendly Showed up on time, got seen immediately, got my car back on time. Everyone was helpful and friendly, from the advisor to the person handing me my car Showed up on time, got seen immediately, got my car back on time. Everyone was helpful and friendly, from the advisor to the person handing me my car keys back. More
by despairbear
Employees Worked With
Danny Sarmiento
July 05, 2019
Routine maintenance The only part of experience that was clunky was the entrance area, not really knowing where to be, or to go, what the system was. But then all was gre The only part of experience that was clunky was the entrance area, not really knowing where to be, or to go, what the system was. But then all was great and my svc rep was very kind and professional More
by heathkil
Employees Worked With
Gilbert Pogosyan
July 05, 2019
new lease offered by Soran Soran is really pleasant to deal with, he made it easy for me to locate and lease a new car 2019 530i, an excellent drive. Soran is really pleasant to deal with, he made it easy for me to locate and lease a new car 2019 530i, an excellent drive. More
by Roshanatbhhs
Employees Worked With
Soran Hawlery, Angus
July 04, 2019
Soran is great Soran handled the whole thing professionally . He also made us feel relaxed and confident with our decisions . He did the job from A - Z , which made Soran handled the whole thing professionally . He also made us feel relaxed and confident with our decisions . He did the job from A - Z , which made it comfortable and easy for us . More
by dbalejo77
Employees Worked With
sorry i am not good with names . We were just happy with soran and his 2 young intern assistants .
July 04, 2019
BMW 740i service - routing and checkup for oil, brakes, BMW 740i service - routing and general checkup for oil, brakes, and interior - exterior of the car. service tech diagnosed the car and found another p BMW 740i service - routing and general checkup for oil, brakes, and interior - exterior of the car. service tech diagnosed the car and found another problem More
by JACKSVD
Employees Worked With
Ami Gasabyan at service
