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Pacific BMW
Glendale, CA
3,947 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,949 reviews
May 17, 2019
Great service!! My car had a rattle from the speakers. Repairs were performed very fast! The car was washed and they offered to fill up my gas tank! Great service! My car had a rattle from the speakers. Repairs were performed very fast! The car was washed and they offered to fill up my gas tank! Great service! More
by josevalenciasb
Verified CustomerEmployees Worked With
Galo
May 17, 2019
Great experience Rafy was very friendly and pleasant to deal with. He went above and beyond to make this deal happen for me. I appreciate the fact he dropped off the Rafy was very friendly and pleasant to deal with. He went above and beyond to make this deal happen for me. I appreciate the fact he dropped off the vehicle. More
by stvserrano
Employees Worked With
Rafy
May 17, 2019
Excellent service (as always) My office time was quick. My car was ready when promised. Uber to/from my workplace was nice. Galo Mora is an experienced professional who delivers e My office time was quick. My car was ready when promised. Uber to/from my workplace was nice. Galo Mora is an experienced professional who delivers excellent service as promised. More
by JOSIE.RUSSO
Employees Worked With
Galo Mora
May 17, 2019
Excellent Service ! This is review is for Gilbert P in the service department. Gilbert always goes above and beyond to assist with the service process. It can be difficul This is review is for Gilbert P in the service department. Gilbert always goes above and beyond to assist with the service process. It can be difficult to drop off your car for service with no indication of the types of work the vehicle needs or how long it might take- Gilbert always does an excellent job of not only thoroughly addressing any concerns, but provides realistic expectations & excellent communication regarding the status of work required. I drive over an hour and past 2 other BMW dealerships/service centers to come to Pacific BMW due to the caliber of customer service I receive from Gilbert and the rest of the team. Thank you for all that you do! More
by TamS
Employees Worked With
Gilbert Pogosyan
May 17, 2019
Maintenance service -engine oil change Extremely satisfied. The service from scheduling to finish was spotless. I would like to complement all of the staff including scheduling specialist, Extremely satisfied. The service from scheduling to finish was spotless. I would like to complement all of the staff including scheduling specialist, receptionist, and tech adviser that helped entire process go smooth and painless. You are doing a good job. Thank you! More
by syma326
Employees Worked With
Gilbert Pogosyan
May 15, 2019
Efficient and accommodating My service agent, Danny, is very efficient and proactive. Everything went smooth including getting a car loaner. They provided Mr with a video update My service agent, Danny, is very efficient and proactive. Everything went smooth including getting a car loaner. They provided Mr with a video update ood my car on what they're currently working on. More
by JOSEPH
Employees Worked With
Danny Sarmiento
May 13, 2019
Service Well done job by service advisor Amie the best person to work with always helpful and good Knowing clients problem and resolving them. Always nice to Well done job by service advisor Amie the best person to work with always helpful and good Knowing clients problem and resolving them. Always nice to work with real professional More
by armanmers
Employees Worked With
Amie Gasabyan
May 13, 2019
Great service I’ve been taking my cars to Pacific BMW for last seven years. Can’t say enough for their professionalism, willingness to help and accommodate customer I’ve been taking my cars to Pacific BMW for last seven years. Can’t say enough for their professionalism, willingness to help and accommodate customer any way they can. Amy and Narek were two advisers I worked for most of the time. They’re absolutely great. I usually lease my cars and such advisers and service is the big reason I drive BMW for last 17 years. More
by GARIKTERZIAN
May 13, 2019
Very friendly and courteous staff.Its a pleasure to shop at They were very patient with me and explained everything. And provided me with great service. They even switched my all weather floor mats to the new c They were very patient with me and explained everything. And provided me with great service. They even switched my all weather floor mats to the new car. More
by MATTAVANESIAN
May 13, 2019
Excellent Service I had a headlight out and showed up with no appointment. They fit me in and also took care of some additional maintenance that was needed. Excellent I had a headlight out and showed up with no appointment. They fit me in and also took care of some additional maintenance that was needed. Excellent Customer Service! More
by AMIGOJEFF
Employees Worked With
Danny
