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Pacific BMW
Glendale, CA
3,939 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,939 reviews
March 25, 2019
Tune up The service finished in a day. When I pick-up my car, it was waiting for me. They gave me a new driver floor mat that was affixed to the floor. For th The service finished in a day. When I pick-up my car, it was waiting for me. They gave me a new driver floor mat that was affixed to the floor. For that alone I was very grateful. More
by Jerome
Verified CustomerEmployees Worked With
Marco, Gil, Alondra Carbajal
March 25, 2019
My experience is great!! Everything was great! My car service was great and the service I received from the advisor, Gilbert Pogosyan excelled my expectations. Sevak Adamyan Everything was great! My car service was great and the service I received from the advisor, Gilbert Pogosyan excelled my expectations. Sevak Adamyan, also was very helpful. Thank you again for making my experience with BMW a great one. More
by a.suleimanyan
March 25, 2019
Worst customer experience This is the 2nd time that the car stayed for more than 5 days with them. Still the same problem persists and same bad customer service. It's so hard t This is the 2nd time that the car stayed for more than 5 days with them. Still the same problem persists and same bad customer service. It's so hard to get in touch with their service agents to hear any updates. It's been more than a week now since they have the car and there's still no clear diagnosis provided to us. More
by JANKING
Employees Worked With
Henry Burmayan
March 25, 2019
Great service As usual Bmw was awesome. Henry was efficient and thorough. This is why we continue to go back to Pacific BMW and will continue too in the future. As usual Bmw was awesome. Henry was efficient and thorough. This is why we continue to go back to Pacific BMW and will continue too in the future. More
by ES
Employees Worked With
Henry in service
March 25, 2019
Flawless The pacific bmw team made my experience a flawless one. I couldn’t have asked for anything more. Everything took very little time out of my day. That The pacific bmw team made my experience a flawless one. I couldn’t have asked for anything more. Everything took very little time out of my day. That is as efficient as a service appointment can be. Thank you all. More
by leolakhoian
Employees Worked With
Gilbert Pogosyan
March 24, 2019
Love working with Galo My service advisor, Galo Mora, makes the process of having my car repaired/maintained so easy. I also very much appreciate the loaners provided by Pa My service advisor, Galo Mora, makes the process of having my car repaired/maintained so easy. I also very much appreciate the loaners provided by Pacific BMW. More
by Love my 128i convertible!!
Employees Worked With
Galo Mora
March 24, 2019
Excellent This is my second service since I purchase my vehicle. The appt was for 1:15ph and my car was ready by 4:00. I was give a loaner car and was very ha This is my second service since I purchase my vehicle. The appt was for 1:15ph and my car was ready by 4:00. I was give a loaner car and was very happy with the service. More
by judycaz
Employees Worked With
Salvatore Rubino
March 23, 2019
Best Service Agent Ever! We bought a Certified BMW and extended our warranty. We wanted to make sure if anything was wrong we had it taken care of before the warranty expired We bought a Certified BMW and extended our warranty. We wanted to make sure if anything was wrong we had it taken care of before the warranty expired. Been dealing with Henry (service department) for almost a year now. He is patient, caring, helpful and overall an awesome guy! He truly is a pleasure to deal with and always greets me with a great big smile. LOVE, LOVE, LOVE Pacific BMW. It's guys like Henry that keep us a BMW family. More
by leedoulis
Employees Worked With
Henry
March 23, 2019
Excellent service! I had an 8 a.m. appointment and was out in 10 minutes. Got Uber rides home and back. Car came back nice and clean. Great service. I had an 8 a.m. appointment and was out in 10 minutes. Got Uber rides home and back. Car came back nice and clean. Great service. More
by phan_lu
Employees Worked With
Narek Petrosian
March 22, 2019
Excellent service Remy was friendly and helpful and made the process very easy. He kept in touch to let me know the status of the work and responded quickly to my quest Remy was friendly and helpful and made the process very easy. He kept in touch to let me know the status of the work and responded quickly to my questions. More
by satisfied customer
Employees Worked With
Remy Carretero
