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Pacific BMW
Glendale, CA
3,952 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,952 reviews
March 25, 2019
The best BMW dealer Very good service Gilbert Pogosyan was very helpful and very professional I dropped off my car and picked it up in the same day thank you Very good service Gilbert Pogosyan was very helpful and very professional I dropped off my car and picked it up in the same day thank you More
by MAINEVENTGYM
Verified CustomerEmployees Worked With
Gilbert Pogosyan
March 25, 2019
Great service As usual Bmw was awesome. Henry was efficient and thorough. This is why we continue to go back to Pacific BMW and will continue too in the future. As usual Bmw was awesome. Henry was efficient and thorough. This is why we continue to go back to Pacific BMW and will continue too in the future. More
by ES
Employees Worked With
Henry in service
March 25, 2019
Worst customer experience This is the 2nd time that the car stayed for more than 5 days with them. Still the same problem persists and same bad customer service. It's so hard t This is the 2nd time that the car stayed for more than 5 days with them. Still the same problem persists and same bad customer service. It's so hard to get in touch with their service agents to hear any updates. It's been more than a week now since they have the car and there's still no clear diagnosis provided to us. More
by JANKING
Employees Worked With
Henry Burmayan
March 25, 2019
superb The service department operates like a well oiled machine, totally befitting and consistent with the BMW brand which it serves. Other dealerships coul The service department operates like a well oiled machine, totally befitting and consistent with the BMW brand which it serves. Other dealerships could learn from this one. More
by Alan S Gutman
Employees Worked With
Danny Sarmiento
March 25, 2019
Always meets my needs I have been servicing all my BMW's in this service center since 2013. Quick check-in, precise maintenance follow up, accurate work performed, waiting I have been servicing all my BMW's in this service center since 2013. Quick check-in, precise maintenance follow up, accurate work performed, waiting time as expected and impeccable check-out process. BMW appreciates my time.! More
by F XT LA
Employees Worked With
Galo Mora
March 25, 2019
Great Experience I Just my leased my BMW from Pacific BMW. The sales experience with Greg Poland and his associate Fernando Martinez was so easy that I did not even sh I Just my leased my BMW from Pacific BMW. The sales experience with Greg Poland and his associate Fernando Martinez was so easy that I did not even shop anywhere else when I was in the market for a vehicle. Fair price, honest, constant follow-ups, excellent customer service, and I feel valued as VIP Client. I live a couple of miles away from another BMW dealership, but I drove over 24 miles away to Pacific BMW for everything because the experience is so civilized! Keep up the excellent work. I cannot reiterate enough what an awesome experience it is to work with Greg Poland and his associate, Fernando. More
by Farid
Employees Worked With
Greg Poland and Fernando Martinez
March 25, 2019
Wonderful Service Lori K. made our visit extremely informative in a short amount of time. She helped us get the perfect car within our budget and overall was just wonde Lori K. made our visit extremely informative in a short amount of time. She helped us get the perfect car within our budget and overall was just wonderful to work with. More
by osan_k
Employees Worked With
Lori K
March 25, 2019
BMW M4 Service Experience - Glendale BMW Without question the service was awesome. Gilbert Petrosyan has been my specialist since 2018 and I cannot recommend someone better. He has been 100 Without question the service was awesome. Gilbert Petrosyan has been my specialist since 2018 and I cannot recommend someone better. He has been 100% professional in all interactions and delivers exceptional customer service. More
by aaron.strumwasser
Employees Worked With
Gilbert Petrosyan
March 24, 2019
Excellent This is my second service since I purchase my vehicle. The appt was for 1:15ph and my car was ready by 4:00. I was give a loaner car and was very ha This is my second service since I purchase my vehicle. The appt was for 1:15ph and my car was ready by 4:00. I was give a loaner car and was very happy with the service. More
by judycaz
Employees Worked With
Salvatore Rubino
March 24, 2019
Love working with Galo My service advisor, Galo Mora, makes the process of having my car repaired/maintained so easy. I also very much appreciate the loaners provided by Pa My service advisor, Galo Mora, makes the process of having my car repaired/maintained so easy. I also very much appreciate the loaners provided by Pacific BMW. More
by Love my 128i convertible!!
Employees Worked With
Galo Mora
