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Pacific BMW
Glendale, CA
3,964 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,964 reviews
March 24, 2019
Love working with Galo My service advisor, Galo Mora, makes the process of having my car repaired/maintained so easy. I also very much appreciate the loaners provided by Pa My service advisor, Galo Mora, makes the process of having my car repaired/maintained so easy. I also very much appreciate the loaners provided by Pacific BMW. More
by Love my 128i convertible!!
Verified CustomerEmployees Worked With
Galo Mora
March 24, 2019
Excellent This is my second service since I purchase my vehicle. The appt was for 1:15ph and my car was ready by 4:00. I was give a loaner car and was very ha This is my second service since I purchase my vehicle. The appt was for 1:15ph and my car was ready by 4:00. I was give a loaner car and was very happy with the service. More
by judycaz
Employees Worked With
Salvatore Rubino
March 23, 2019
Excellent service! I had an 8 a.m. appointment and was out in 10 minutes. Got Uber rides home and back. Car came back nice and clean. Great service. I had an 8 a.m. appointment and was out in 10 minutes. Got Uber rides home and back. Car came back nice and clean. Great service. More
by phan_lu
Employees Worked With
Narek Petrosian
March 23, 2019
Best Service Agent Ever! We bought a Certified BMW and extended our warranty. We wanted to make sure if anything was wrong we had it taken care of before the warranty expired We bought a Certified BMW and extended our warranty. We wanted to make sure if anything was wrong we had it taken care of before the warranty expired. Been dealing with Henry (service department) for almost a year now. He is patient, caring, helpful and overall an awesome guy! He truly is a pleasure to deal with and always greets me with a great big smile. LOVE, LOVE, LOVE Pacific BMW. It's guys like Henry that keep us a BMW family. More
by leedoulis
Employees Worked With
Henry
March 22, 2019
Second Time a charm As denoted by the title, this is my second transaction with this dealership with both occasions Pacific BMW worked hard to maintain and earn my busine As denoted by the title, this is my second transaction with this dealership with both occasions Pacific BMW worked hard to maintain and earn my business. I shopped aggressively to get the best price on my vehicle and both times this dealership provided the best price as well as knowledgeable service. They made sure they were on the same page as me since I generated the build specs for my new 2019 X5 xDrive 50i M Sport with nearly every box checked. Same approach I took for my 2016 X5 with the same results. Once the deal was struck, they provided accurate information to track my order and provided more insightful order status anytime I requested. They were always available to help me and provide top notch service. More
by MARTELLB4
Employees Worked With
Steven Saroyan (Sales)
March 22, 2019
Great and fast service Thanks Henrry! They did my 50k service on my car Great service fast and easy honest service consultant got my car washed inside and out not All BMW do that any more They did my 50k service on my car Great service fast and easy honest service consultant got my car washed inside and out not All BMW do that any more thanks Pacific BMW especially to Henrry More
by krishtian.peralta
Employees Worked With
Henrry
March 22, 2019
Very Attentive Personel. Great Experience Im an Airline Captain. I flew out from Viegini to buy my wife a 2016 550i cpo for her Birthday. The car is exactly what she wanted. The whole process Im an Airline Captain. I flew out from Viegini to buy my wife a 2016 550i cpo for her Birthday. The car is exactly what she wanted. The whole process could not have gone smoother or better. Serj handled it all like the Professional he is. Next step is shipping it back to Virginia and Im sure that will go just as smooth! Thank you Pacific BMW! More
by sjgrupe
Employees Worked With
Serj Guedikian, Fabian
March 22, 2019
Excellent service Remy was friendly and helpful and made the process very easy. He kept in touch to let me know the status of the work and responded quickly to my quest Remy was friendly and helpful and made the process very easy. He kept in touch to let me know the status of the work and responded quickly to my questions. More
by satisfied customer
Employees Worked With
Remy Carretero
March 22, 2019
Excellent service As usual excellent service in a timely manner. Needed only an oil change but the tech found that brakes were needed and replaced them as they were sti As usual excellent service in a timely manner. Needed only an oil change but the tech found that brakes were needed and replaced them as they were still under warranty. Very grateful! More
by jreldred2
Employees Worked With
Galo Mora
March 22, 2019
It was disappointing I had a 10:15 appointment. i was 5 mins early. they made me wait ONE Hour to get my loaner car and leave. What is the point of an appointment if you g I had a 10:15 appointment. i was 5 mins early. they made me wait ONE Hour to get my loaner car and leave. What is the point of an appointment if you get there and still have to wait one hour to get your loaner car and leave. I was literally there until 11:15am. Huge waste of my time. The people are great. I have been working with Gilbert for some years now and he is a superb service representative. I have a great relationship with Lori Kizirian. She has sold me a number of cars and I trust her without a doubt. I am just disappointed that the people handling the loaner car were so bad about the handoff time of getting me in and out of there. More
by MHANASSAB
Employees Worked With
Gilbert
