Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,947 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,947 reviews
March 19, 2019
World class service ! This was my first visit to Pacific BMW. I arrived on time for my appointment and they were ready to go,. I was received by the team, dropped my car of This was my first visit to Pacific BMW. I arrived on time for my appointment and they were ready to go,. I was received by the team, dropped my car off and my car was serviced- they were super professional, super attentive took care of everything (including my key fob battery), gave great service, the kind of experience you expect from BMW. Even after my service I had questions - I reached out to Remi Carretero, with a few questions post service he promptly answered! . I had previously visited a different BMW service center and showroom and those folks could learn lot on our customer service and customer care from Pacific BMW. More
by cerock3
Verified CustomerEmployees Worked With
remy carretero
March 19, 2019
Great experience overall The only exception is I had to wait 20+ minutes in the lounge area from the time my car was ready until they brought it down to me. This seemed exces The only exception is I had to wait 20+ minutes in the lounge area from the time my car was ready until they brought it down to me. This seemed excessive since there were only 2 other people in the waiting area. More
by jcoury62
Employees Worked With
Marco in service
March 19, 2019
Great Experience as always! Thank you BMW for always being so dependable! Galo Mora is the best service advisor I've ever met and I am so grateful to him every time he helps me d Thank you BMW for always being so dependable! Galo Mora is the best service advisor I've ever met and I am so grateful to him every time he helps me drop off/ service and pickup. Solid Five Stars all the way around! More
by DOEMURPHY
Employees Worked With
Galo Mora
March 19, 2019
All workers were nice Amie Gasbyan was nice and helped me a lot and when I got a loan car and returned the car, other workers were nice. Everybody was nice and kind. Amie Gasbyan was nice and helped me a lot and when I got a loan car and returned the car, other workers were nice. Everybody was nice and kind. More
by YOONINPASADENA
Employees Worked With
Amie Gasbyan
March 18, 2019
excellent service by my advisor Henry. The level of service given by Pacific BMW is extremely professional and wonderful. My service adviser Henry is very professional and courteous to al The level of service given by Pacific BMW is extremely professional and wonderful. My service adviser Henry is very professional and courteous to all our needs. He is truly a great asset to the company. More
by KHOSROVIAN
Employees Worked With
Henry
March 18, 2019
Professional service, no fuss, excellent SA Good Service Associates are to be treasured and Amie Gasabyan is one of those. She is knowledgeable, frank, honest and fair. There is no bullsh*t when Good Service Associates are to be treasured and Amie Gasabyan is one of those. She is knowledgeable, frank, honest and fair. There is no bullsh*t when dealing with Amie and for that I am very grateful. More
by barry90039
Employees Worked With
Amie Gasabyan
March 18, 2019
The worst dealership experience. They sold me a 2019 440i Gran Coupe with warped brake rotors. The vehicle was intensely shaking during braking on the freeway. .When I returned to They sold me a 2019 440i Gran Coupe with warped brake rotors. The vehicle was intensely shaking during braking on the freeway. .When I returned to dealership within 18 hours after signing the contract, no one wanted to help me nor addresse the issue; finally, when I insisted, they attempted to conceal the problem. A sales manager said, "Drive it for 800 miles, and the shaking of the vehicle will go away." We'll, need I say more. Razmik Torossian More
by razmiktorossian
Employees Worked With
March 18, 2019
Pleasant & professional service by my advisor. It's hard to find good service advisors and mine - Manuel Cruz - is top notch. The appointment was professional, thorough and he answered and advised It's hard to find good service advisors and mine - Manuel Cruz - is top notch. The appointment was professional, thorough and he answered and advised me on all of my questions. Five stars! More
by liaboz
Employees Worked With
Manuel Cruz
March 18, 2019
Just awesome ! My car shopping experience couldn’t be any easier. Andy is very professional, his customer service was excellent and the entire team was very friendly My car shopping experience couldn’t be any easier. Andy is very professional, his customer service was excellent and the entire team was very friendly and courteous. I would highly recommend his expertise to anyone in the market for a vehicle. More
by mishellehovhannisyan
Employees Worked With
Andranik , Andy
March 18, 2019
Greg was Amazing Greg Poland was amazing to deal with. He was responsive, fair, and very knowledgeable throughout the entire process. Took 15 mins to close the deal Greg Poland was amazing to deal with. He was responsive, fair, and very knowledgeable throughout the entire process. Took 15 mins to close the deal More
by sharahmed
Employees Worked With
Greg Poland
