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Pacific BMW
Glendale, CA
3,938 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,938 reviews
March 13, 2019
Fast, efficient, great service From start to finish the process of making an appointment and having Gilbert take care of the car, excellent service and can't ask for a better profes From start to finish the process of making an appointment and having Gilbert take care of the car, excellent service and can't ask for a better professional than Gilbert to be professional and knowledgeable about the car. True testament of excellence = Gilbert More
by song0317
Verified CustomerEmployees Worked With
Gilbert Pogosyan
March 12, 2019
We had a very nice experience in getting our new car. We had a great experience when buying a brand new 2019 BMW X5. Staff is very accommodating, informative, polite and they are very knowledgeable. But t We had a great experience when buying a brand new 2019 BMW X5. Staff is very accommodating, informative, polite and they are very knowledgeable. But tire valve caps were missing when bought. More
by stuff4shiela
March 12, 2019
Manny is ALWAYS AMAZING Manny is always AMAZING, professional and nice every time I get my car serviced. Bmw Glendale will continue to be my favorite dealership with excepti Manny is always AMAZING, professional and nice every time I get my car serviced. Bmw Glendale will continue to be my favorite dealership with exceptional service. More
by CHEYENNEMICHELLEE
Employees Worked With
Manny
March 12, 2019
Overall service Gilbert, our service adviser, is great. Couldn’t ask for a better adviser. He is very professional and friendly. Very comfortable to communicate wi Gilbert, our service adviser, is great. Couldn’t ask for a better adviser. He is very professional and friendly. Very comfortable to communicate with. Wouldn’t go anywhere else. More
by ACHONGSHIN
Employees Worked With
Gilbert at service dept
March 12, 2019
Efficient, fast, great customer service Pacific bmw met all of my needs as they serviced my car in a quickly and efficient matter. Service and customer service was amazing. Recommend to anyo Pacific bmw met all of my needs as they serviced my car in a quickly and efficient matter. Service and customer service was amazing. Recommend to anyone! More
by ordonmark
Employees Worked With
Narek, Rene
March 12, 2019
Long wait times, disorganized First, I want to start by saying we love the sales department at Pacific BMW!! We have always experienced excellent customer service, friendly reperes First, I want to start by saying we love the sales department at Pacific BMW!! We have always experienced excellent customer service, friendly reperesentatives, etc. This was our first experience with the service department. We had an appointment for 11:30am, and by 12noon we still hadn’t been helped. We were informed that service was overbooked and busy, and our car wouldn’t be ready until after 5pm. In addition, there were no loaners available. My husband was sent home in an Uber, and told he would have to provide his own Uber or ride back to Glendale. When I took my husband back to get his car the next morning, we assumed it would be a quick pick up. We had already paid the invoice, and was told our car was ready. It took the service department almost an hour just to bring the car down. We didn’t anticipate that, and it messed up our next appointment. I hope this was a rare day in service, but it didn’t feel like it. The service department didn’t exhibit near the customer service we had experienced in all other areas of Pacific BMW. I hope changes are made. We really want to continue to support the family owned dealership. More
by RCK333
Employees Worked With
The car intake staff. We worked with Gilbert during part of the process, his service was okay.
March 12, 2019
easy breezy perfect thank you kindly to Lori, Paul and Sevak for making this a memorable experience. I am beyond excited to drive my new BMW X1 all around town. thank you kindly to Lori, Paul and Sevak for making this a memorable experience. I am beyond excited to drive my new BMW X1 all around town. More
by anijane77
March 12, 2019
Great experience In brief, I've been to several other dealerships in the area, and salespeople who offered me their cell numbers, didn't return my texts asking to set In brief, I've been to several other dealerships in the area, and salespeople who offered me their cell numbers, didn't return my texts asking to set up appointments *to buy from them*, although they had no problem cold calling me a week later.... The entire experience at Pacific was terrific... and the price they gave me was substantially better than the other dealers. More
by mbb100
Employees Worked With
Steven Saroyen
March 11, 2019
Gilber is the man I really appreciate Gilbert and the rest of the staff at this Bmw location I was treated with the most upmost respect that a person can ask for I really appreciate Gilbert and the rest of the staff at this Bmw location I was treated with the most upmost respect that a person can ask for More
by Lboogie1103
Employees Worked With
Gilbert
March 11, 2019
Great service Excellent customer service and great communication. Narek Petrossian Is always on top of his game making sure everything is taking care of. I highl Excellent customer service and great communication. Narek Petrossian Is always on top of his game making sure everything is taking care of. I highly recommend this service center. More
by TPARSIAN
Employees Worked With
Narek Petrossian
