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Pacific BMW
Glendale, CA
3,764 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,764 reviews
January 24, 2019
Excellent service this visit. Questions answered by Danny. There was Timely notification of completed service and prior price quote honored. There was follow up on any questions Questions answered by Danny. There was Timely notification of completed service and prior price quote honored. There was follow up on any questions after service completed. More
by ARLONDAP
Verified CustomerEmployees Worked With
Danny Sarmiento
Helpful January 24, 2019
Amazing as always! Great service as always! I have been a loyal BMW customer since 2001 and have always used Pacific BMW for my service needs and will continue to do so Great service as always! I have been a loyal BMW customer since 2001 and have always used Pacific BMW for my service needs and will continue to do so because of the great service. I had a question regarding BMW Connect and got a visit from Lori Kizirian from Sales. I told her I looked forward to purchasing/leasing my next BMW in 2020. In the past I have had Galo Mora and Amie Gasabyan as my service advisors--they are the best! More
by lcharris1905
Employees Worked With
Manny Cruz, Amie Gasabyan, Galo Mora and Lori Kizirian
January 24, 2019
100 % Satisfied The Pacific BMW Collision Center is always a professional and pleasureable experience. The work they do is flawless and second to no one. Appreciate t The Pacific BMW Collision Center is always a professional and pleasureable experience. The work they do is flawless and second to no one. Appreciate the whole team there and special thank you always to Daniel Rameriez More
by jaesonbianchi
Employees Worked With
Daniel Ramirez
January 23, 2019
Great customer service Steve and Lucy were great! They both helped me out a lot and were super clear and helpful about everything. Would totally lease a car from pacific bmw Steve and Lucy were great! They both helped me out a lot and were super clear and helpful about everything. Would totally lease a car from pacific bmw again. More
by deanna.ashikyan
Employees Worked With
Steve, Lucy
January 23, 2019
very poor communication. I dropped off my car on Friday and I was told all 260 loaner cars were gone. today is Wednesday and no news yet. I've been calling Marco Fausto who p I dropped off my car on Friday and I was told all 260 loaner cars were gone. today is Wednesday and no news yet. I've been calling Marco Fausto who performs very poorly in communicating with client and keeping them updated. My repair is estimated at $1700 and I already returned my rental car. This is what happens when you don't have an insider connection. just to summarize: I don't have a car to go to work, can't afford to rent more cars, don't have a loaner, and don't know when my car is going to be ready. More
by bmw123
Employees Worked With
Marco Fausto
January 21, 2019
Allarm problem The problem I had with my alarm system was resolved. I am satisfied with the professional service provided. I was provided with the loaner car. Notifi The problem I had with my alarm system was resolved. I am satisfied with the professional service provided. I was provided with the loaner car. Notified when it's ready to pick-up. More
by photomaniac
Employees Worked With
Danny Sarmiento
January 21, 2019
Great Service Pacific BMW was very easy to work with and willing to work on a reasonable deal. Rene, the sales associate, was very knowledgeable and helpful. Pacific BMW was very easy to work with and willing to work on a reasonable deal. Rene, the sales associate, was very knowledgeable and helpful. More
by yalenian
Employees Worked With
Rene
January 21, 2019
Amazing Friendly staff, best dealership on the west coast. Fast , easy, and great deals. Leased my 3rd BMW from them, and would not go anywhere else. Arsen is Friendly staff, best dealership on the west coast. Fast , easy, and great deals. Leased my 3rd BMW from them, and would not go anywhere else. Arsen is a diamond More
by PETER.MKHTCHIAN
Employees Worked With
January 21, 2019
Manny was an amazing SA, he went out of his way to make my experiece to make sure that I was satisfied. Originally the repair was not covered but he worked was an amazing SA, he went out of his way to make my experiece to make sure that I was satisfied. Originally the repair was not covered but he worked to get it covered. Thanks Manny More
by eoaktree
Employees Worked With
Manny Cruz
January 21, 2019
Happy Customer Service department excellent customer service 👍, I would definitely recommend anyone for sales and service. Looking forward to continuing service wh Service department excellent customer service 👍, I would definitely recommend anyone for sales and service. Looking forward to continuing service when needed. Thank you, Thank You, Thank You More
by nivekg35
Employees Worked With
Narek
