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Pacific BMW
Glendale, CA
3,956 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,956 reviews
February 27, 2019
Service First time service with my x5. Overall, Good service start to end. Bit confused when I parked the car because no one was there to escort me. Or there First time service with my x5. Overall, Good service start to end. Bit confused when I parked the car because no one was there to escort me. Or there should be information desk. Uber service had bit problem. But fixed it. More
by SSHIN0217
Verified CustomerEmployees Worked With
Manny
February 26, 2019
Professional service oriented dealership I purchased an X1 from Pacific BMW which I had been shopping for amongst many dealerships and online services. Julio and Emil made the experience frie I purchased an X1 from Pacific BMW which I had been shopping for amongst many dealerships and online services. Julio and Emil made the experience friendly, efficient and I walked away feeling like I had made a great choice. I even look forward to having my car serviced here the team was that good. More
by TJ Morgan
Employees Worked With
Julio Navarro
February 26, 2019
Pacific is the best. Service was thorough and addressed everything. Loaner was super nice and my service advisor made the whole process a breeze. Communication was gre Service was thorough and addressed everything. Loaner was super nice and my service advisor made the whole process a breeze. Communication was great and my car was ready and waiting for me when I arrived. Thanks again! More
by technicaldirector
Employees Worked With
Danny Sarmiento
February 26, 2019
Efffeciant operation Great Service and Greg Poland followed through on everything he promised and on time. The finance department was very quick and efficient. I would re Great Service and Greg Poland followed through on everything he promised and on time. The finance department was very quick and efficient. I would recommend More
by jscaffey
Employees Worked With
Greg Poland
February 26, 2019
Gtreat dealership!! Pleasant to work with the people!!! I love pacific BMW, there service is great!!! They are very kind and not plying game with the customers unlike other car dealers: waiting long time I love pacific BMW, there service is great!!! They are very kind and not plying game with the customers unlike other car dealers: waiting long time to set up the price like a watching a play, asking manager for discount for more than five times, take whole day of customer's precious time to buy a car, etc. More
by gc9194
Employees Worked With
Ron and his assitant who was very kind
February 25, 2019
Basic service They treat customers well, everyone is very nice and Manny was upfront with everything and very personable. Only issue is I came in at 9:15 am for They treat customers well, everyone is very nice and Manny was upfront with everything and very personable. Only issue is I came in at 9:15 am for a basic service and oil change and by 10:40 am I was still waiting for my loaner car. Should it take over an hour to drop a car off and get a loaner? This was a basic service, nothing out of the ordinary and it took that long??? Lots of cars go through there so it’s busy but still, I find that unacceptable. I think the folks who work there are nothing but respectful but I really couldn’t believe it took that long. More
by ccostine
Employees Worked With
Manny Cruz
February 25, 2019
Excellent Service This dealership is on point. They go above and beyond to assist. Every BMW service Dept should have an "Edgar" working there. He is great. This dealership is on point. They go above and beyond to assist. Every BMW service Dept should have an "Edgar" working there. He is great. More
by SSHANNON123
Employees Worked With
Edgar
February 25, 2019
Very sloppy and unprofessional Totally unsatisfied with the service; service rep is too busy, services performed unsatisfactory, I will most probably go to a different dealership fo Totally unsatisfied with the service; service rep is too busy, services performed unsatisfactory, I will most probably go to a different dealership for service next time. More
by YEZNIK
Employees Worked With
Galo
February 25, 2019
Soran is amazing!! Easy, kind, stress free! Soran and his team made my lease experience a stress free no pressure experience. They were kind, friendly and knowledgeable. Thank you!!! Love my Soran and his team made my lease experience a stress free no pressure experience. They were kind, friendly and knowledgeable. Thank you!!! Love my X3!! More
by bednarshfamily
Employees Worked With
Soran
February 25, 2019
Great Service Representative The customer service representative, Amie Gasabyan did a wonderful job in taking care of me. I have been pleased with the attention Amie Gasabyan has The customer service representative, Amie Gasabyan did a wonderful job in taking care of me. I have been pleased with the attention Amie Gasabyan has given me each time I take my car in for service. More
by surferman
Employees Worked With
Amie Gasabyan
