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Pacific BMW
Glendale, CA
3,985 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,985 reviews
February 15, 2019
First car service experience Everyone was very professional and friendly and my vehicle was handled in a timely manner and I was finished at the exact time given at checking in. A Everyone was very professional and friendly and my vehicle was handled in a timely manner and I was finished at the exact time given at checking in. Amazing team. More
by chris.conte
Verified CustomerEmployees Worked With
Gilbert
February 15, 2019
Excellent service Always like pacific bmw, excellent service, from reception till the service... Everone at that dealership Excellent!!! My service advisor Amie Gasab Always like pacific bmw, excellent service, from reception till the service... Everone at that dealership Excellent!!! My service advisor Amie Gasabyan, gives exceptional service, very professional, friendly, knowledgeable and prompt... love you guys Thank you More
by GIGIYERE1
Employees Worked With
Amie Gasabyan
February 15, 2019
Overall Terrible Experience I've been going to Pacific BMW for a couple years now for service. In the past I have had little to no problems dealing with the representatives here I've been going to Pacific BMW for a couple years now for service. In the past I have had little to no problems dealing with the representatives here for a routine check up on my car. Sometimes they get very busy and its understandable if there are delays here and there, which is reasonable to me. My recent experience with Amie Gasabyan completely changed my view of the quality of service at Pacific BMW. For my appointment, she was late because she didn't attempt to check in the waiting area where I was standing after I parked my car in the main area. After quite some time I had to go outside and search for her to let her know I was here. She was standing by my car, which was clear to me that she knew I was at the location. After providing me paperwork for service she had asked me to wait in the waiting area for my loaner to arrive, she said it would be a couple minutes. 45 minutes go by and I see a couple loaner cars parked sitting idle, so I approach Amie to ask her if she put my request in for a loaner car and since I've been waiting 45 minutes already, how long it would take for me to just wait until my service is done. Only until then did she tell me that the service would be done the following week if they found any issues. She never communicated to me how long this check up would take, leaving me unaware of how long I would be without my car. The following week on the Tuesday I called the service department to check if my car was ready, and even though my issue with the car wasn't solved(popcorn creak sounds inside of car and wheel squeak at low speed), Amie never followed up with me on the status of my car. I had to find out from a different representative. To Management at Pacific BMW: You have made a mis-hire with Amie. I do not want her to be my representative again in the future. More
by jonathanhong86
Employees Worked With
Amie Gasabyan
February 14, 2019
My new BMW Robert looked out for me even as the original car I was looking at was sold. He made sure I got the deal I had been promised, even on a different vehi Robert looked out for me even as the original car I was looking at was sold. He made sure I got the deal I had been promised, even on a different vehicle. Lucy, in the office, was really nice, helpful, efficient and the process went smoothly. More
by richard.kletter
Employees Worked With
Robert Darebityan
February 14, 2019
First serive scheduled on a new vehcile Brought my 2018 X5 in for the first oil change. Everything was good. I used the complimentary Uber to come and go to the dealership while they did the Brought my 2018 X5 in for the first oil change. Everything was good. I used the complimentary Uber to come and go to the dealership while they did the service. More
by ewoodman
Employees Worked With
Danny Sarmiento
February 14, 2019
Regular service sppointnebt Galo was super friendly and got my vehicle ready on time...the service was excellent and included a complimentary Uber ride! Thank you very much! Galo was super friendly and got my vehicle ready on time...the service was excellent and included a complimentary Uber ride! Thank you very much! More
by PV
Employees Worked With
Galo
February 14, 2019
Best in the Business Ronald & the Pacific Team made the transaction seamless & easy. I can’t imagine ever going anywhere else to purchase cars. I was given a hard time at Ronald & the Pacific Team made the transaction seamless & easy. I can’t imagine ever going anywhere else to purchase cars. I was given a hard time at Valencia BMW and contacted Ronald and he took care of everything that Valencia BMW said wasn’t possible More
by henrycabeso
Employees Worked With
Ronald Rodillas
February 14, 2019
Galo really took care of my car I think Pacific BMW is the best dealer in town. I have been to all the other ones...because I've owned BMW's for many years...and by far Pacific is t I think Pacific BMW is the best dealer in town. I have been to all the other ones...because I've owned BMW's for many years...and by far Pacific is the best. Thanks so much to Galo at Pacific...and the whole team at Pacific for taking care of my little car! More
by SMLTNGRL
Employees Worked With
Galo
February 13, 2019
A class operation Exceptional service. The workmanship at the highest, most dedicated level. The entire center operates with the highest standards of professionalism. E Exceptional service. The workmanship at the highest, most dedicated level. The entire center operates with the highest standards of professionalism. Extremely well-trained and service-oriented staff. Gives me great confidence that my car is in great hands. My service consultant, Gilbert, is a true professional. More
by FENNIMOREMARK
Employees Worked With
Gilbert Pogosyan
February 13, 2019
Great and fast James was very helpful. He had the vehicle ready for me to see and test drive. The process was fast and painless. Best car buying experience! James was very helpful. He had the vehicle ready for me to see and test drive. The process was fast and painless. Best car buying experience! More
by RICARDOJHARO
Employees Worked With
James kim
