
Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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After an electrical failure on my i3, I had to be towed into the shop. Manny took care of everything and returned my car in perfect running condition and expertly washed. I’ve tried other dealership’s serv into the shop. Manny took care of everything and returned my car in perfect running condition and expertly washed. I’ve tried other dealership’s service centers and Pacific is the best so far. More
They are very professional and Nareg is the best. He is very good adviser and explained me what my car needs. And all the teams work are professional He is very good adviser and explained me what my car needs. And all the teams work are professional More
Well organized and built Service Center as well as professional service staff! I am very impressed and pleased with the Video of the inspections of my car. The Service Agent, Justin Ko was very promp professional service staff! I am very impressed and pleased with the Video of the inspections of my car. The Service Agent, Justin Ko was very promptly and professional! More
I think the service representative name is Galo and he didn’t find for me a loaner car for 4 days , but they had other owners that were coming out with a loaner cars , Pacific BMW needs to do little bette didn’t find for me a loaner car for 4 days , but they had other owners that were coming out with a loaner cars , Pacific BMW needs to do little better job than this , I’ll give 2 starts because this time I was really unhappy the way they handled this loaner situation, I spent close to $500 on Uber Because of pacific BMW More
Everything was good great service very happy The video showed me what had to be done and what was done showed me what had to be done and what was done More
The service performed was excellent, and the staff was attentive and professional. The only reason for the loss of a star is the exorbitant pricing for labor. Granted, my rep gave me a 10% discount, but t attentive and professional. The only reason for the loss of a star is the exorbitant pricing for labor. Granted, my rep gave me a 10% discount, but there is just no way to justify an $1800 labor cost for the replacement of a valve cover gasket. I will take the lesson as a new pre-owned BMW customer and use the dealership for warrantied repairs, seeking a competent BMW mechanic elsewhere. More