Pacific BMW - Service Center

Service went well and appreciated having a loaner vehicle. Gilbert was courteous and very professional. vehicle. Gilbert was courteous and very professional. More

Excellent & professional customer service by Edgar Oganesyan. Always strives to keep customers happy & satisfied! Thanks Oganesyan. Always strives to keep customers happy & satisfied! Thanks More

As always, great service. And very convenient from our house. Service advisor Justin Ko is excellent servicing us👍👍 house. Service advisor Justin Ko is excellent servicing us👍👍 More

Always Good service , very professional Justin Ko gets the job done reliable and man of his word the job done reliable and man of his word More

Easy to reach & make appointment Did a good job with the Easy to reach & make appointment Did a good job with the service had it ready when they said Easy to reach & make appointment Did a good job with the service had it ready when they said More

Excellent very good service I didn’t wait to long so I was happy it was nice was happy it was nice More

He car is Not fixed but was told it was fixed. Need to go back. back. More

I had a flat tire on Tues at around 3 pm and they refused to see me that day and didn’t have loaner cars. Finally when I did bring it in, the rep never called me to update, I had to call him, it took 3 days to see me that day and didn’t have loaner cars. Finally when I did bring it in, the rep never called me to update, I had to call him, it took 3 days to replace the flat and 2 new tires. Terrible customer service, was a huge inconvenience. More

Good smooth and very elegant Very professional and very Good smooth and very elegant Very professional and very friendly especially venieca Thank you for the help Good smooth and very elegant Very professional and very friendly especially venieca Thank you for the help More

Always goes above and beyond. They have a helpful kind staff. They take care of you. staff. They take care of you. More