Pacific BMW - Service Center

Fast and efficient. It is comforting to see a dealership care about the customers time; they have their service process streamlined. It makes getting service done a breeze. care about the customers time; they have their service process streamlined. It makes getting service done a breeze. More

Very efficient and contactless drop off and pickup process. I like the video update of the work performed and the text updates of the service progress. process. I like the video update of the work performed and the text updates of the service progress. More

Great service from start to end. Greeting, sending a text message with the inspection video from Manny, arranging Uber to and from, a very reasonable time to complete the service. message with the inspection video from Manny, arranging Uber to and from, a very reasonable time to complete the service. More

Pacific Bmw provided amazing And expedited service. They Pacific Bmw provided amazing And expedited service. They were able to quickly assess my needs and help me immediately and a time sensitive matter. Pacific Bmw provided amazing And expedited service. They were able to quickly assess my needs and help me immediately and a time sensitive matter. Thank you guys for everything. More

Pacific takes care of it’s customers. Regardless whether your ride is new or previously enjoyed, pacific always delivers the best service. Manny is service is the man. Professional, honest and very knowledg your ride is new or previously enjoyed, pacific always delivers the best service. Manny is service is the man. Professional, honest and very knowledgeable. The rest of the team was also very nice. Opening doors, offering assistance. Not my first visit and certainly not my last. Ace operation, cheers! RL Vasquez More

Henry Burmayan was fantastic! He was a clear Henry Burmayan was fantastic! He was a clear communicator, made things happen quickly, easy to reach, fast responder, and a true passionate BMW en Henry Burmayan was fantastic! He was a clear communicator, made things happen quickly, easy to reach, fast responder, and a true passionate BMW enthusiast. Henry is an asset to Pacific BMW and BMW in general. Also John did a great job at picking up the process when I came in to collect my car. Bravo teamwork. Thank you! While I'm not sure if my next car will be a BMW, this service experience definitely made me want to diver deeper into the BMW line to see what car might be a fit. Also my car came back sparkling clean inside and out. Only thing I'd improve is how you know if you're getting a loaner or not. More

This was the second time Justin was my service advisor and both times he was professional and extremily helpful with resolving my concerns. Thank you! and both times he was professional and extremily helpful with resolving my concerns. Thank you! More

Great, esp to Mr. Justin Ko! Friendly and professional! I would ask for him next time i visit pacific bmw. The first visit was very poor, i forgot his name though! would ask for him next time i visit pacific bmw. The first visit was very poor, i forgot his name though! More

I’ve been going to Pacific BMW since my first Bimmer in 2013 always have been taken good care of. Just recently met a lady service advisor, her name is Amie. She is so kind and polite. She just deserves a 2013 always have been taken good care of. Just recently met a lady service advisor, her name is Amie. She is so kind and polite. She just deserves a super review. Thank you so much Amie for being so kind!!! More

Manuel Cruz. Like always great costumer service. His so professional. Thank you for haven a employee like Manny Cruz. I’m so happy whit him. professional. Thank you for haven a employee like Manny Cruz. I’m so happy whit him. More