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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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November 03, 2020

Amie is such a pleasure to work with and she is THE reason I am giving my experience a 5 star rating. She's been my rep for many years and always very helpful. More

by FARID.TAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Amie Gasabyan was very helpful and friendly. She gave me information about my car’s expiring service contract. And that was very helpful for me. More

by kiko_90065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

My service agent Galo Mora was awesome. We have worked together this past year. Having a loaner car during this process was most helpful. Great job Pacific BMW! More

by CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
November 02, 2020

Great service, Very happy with the quality of your work!! Also, the speed of service provided. Henry is great. Definitely would recommend your dealership! Thank you! More

by Armen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
November 02, 2020

Service was great very satisfied very professional.I would definitely recommend Gilbert to all my friends and family . BMW goes above and beyond to satisfy their customers. More

by maria_rushanova
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
November 02, 2020

My service person was very pleasant. With the service being clean and quick. I had an uber so I was not inconvenienced. Love that they washed my car. More

by buck_shot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2020

This review is for my service consultant, Galo Mora! This guy has been nothing short of amazing from beginning to end. Due to Covid, I wasn't sure what to expect but he made my service appointment super smoo More

by CONNIEKO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Choe
October 31, 2020

My problem was not solved, I have issues with electrical charging, the problem still exist, they were not able to solve it, was given and advise to bring back if happens again More

by nanojan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nelli Baghdasaryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2020

Service was very good Mr Galo was very professional he did excellent job answered all my questions that’s why I am coming back for my next car More

by JOHNYSKITCHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo
October 30, 2020

I bought five cars from Pacific BMW.Justin Ko was so I bought five cars from Pacific BMW. Justin Ko was so kind and listened to the story well. Next time I go to service, I will definitely go to Justin More

by KIREIEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ko
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