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Pacific BMW - Service Center

Glendale, CA

4.3
2,938 Reviews

2,938 Reviews of Pacific BMW - Service Center

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May 13, 2020

Everyone is always so accommodating at Pacific BMW. Do you me waiting, they continue checking up on you to see if you’ve been helped. More

by annav1983
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Ramirez, Danny Sarmiento, Gilbert Pogosyan, Henry Burmayan, Narek Petrosian, Remy Carretero
May 13, 2020

Excellent customer service The Advisors are very kind Excellent customer service The Advisors are very kind and caring Very informative and kept me updated with my vehicle Great loaner vehicle They More

by izziea89
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
May 13, 2020

Thank you for your support. Everything was perfect from A to Z. Even though it is very hard time to meet people these days under COVID-19, the support team really worked hard an More

by eun0708kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
May 13, 2020

I was treated with respect. I have not encountered a service showing me through a phone video what was wrong with my car, to me that shows genuine honesty. More

by TITANONE20
Recommend Dealer
Yes
Employees Worked With
John Vasquez and Marco Valdez
May 13, 2020

Excellent service Henry was on point and very professional, I like the text notifications. The car was ready on time and AC works great now. Thank you! More

by VADIMBRUNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
May 12, 2020

I had to take the car in without an appointment and they accommodated me. Very professional service department and Henry Burmayan is very attentive and courteous service representative. More

by ROUBHOVMAN
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
May 11, 2020

Service was good but we have to wait a lot to get our loaner vehicle. They also need to get organized a little better when receiving vehicles because there was a lady at the entrance that did not know wh More

by perlamonter20
Recommend Dealer
Yes
Employees Worked With
Rafy Hatamian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Burmayan
May 11, 2020

Marco Fausto is an asset to your shop. I had a great experience with my last service at Pacific BMW center as usual. Marco is the best of the best advisor I've ever seen. Also, thank you More

by JILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aroutin Davoudi
May 11, 2020

Great service Long check-in time but Excellent customer service, very knowledgeable and professional. The video I received from technician was new for me. That wa More

by Grisha Sarkisyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
May 11, 2020

great everyrthing good considering we are in a pandemic, service advisor is awesome, took care of all my needs , thank you will recommend to all of friends More

by MOMJIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
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