Pacific BMW - Service Center

Everyone is always so accommodating at Pacific BMW. Do you me waiting, they continue checking up on you to see if you’ve been helped. you me waiting, they continue checking up on you to see if you’ve been helped. More

Excellent customer service The Advisors are very kind Excellent customer service The Advisors are very kind and caring Very informative and kept me updated with my vehicle Great loaner vehicle They Excellent customer service The Advisors are very kind and caring Very informative and kept me updated with my vehicle Great loaner vehicle They are very flexible when scheduling your appointment More

Thank you for your support. Everything was perfect from A to Z. Even though it is very hard time to meet people these days under COVID-19, the support team really worked hard an Everything was perfect from A to Z. Even though it is very hard time to meet people these days under COVID-19, the support team really worked hard and I was vary satisfied. Thank you very much. More

I was treated with respect. I have not encountered a service showing me through a phone video what was wrong with my car, to me that shows genuine honesty. service showing me through a phone video what was wrong with my car, to me that shows genuine honesty. More

Excellent service Henry was on point and very professional, I like the text notifications. The car was ready on time and AC works great now. Thank you! Henry was on point and very professional, I like the text notifications. The car was ready on time and AC works great now. Thank you! More

I had to take the car in without an appointment and they accommodated me. Very professional service department and Henry Burmayan is very attentive and courteous service representative. accommodated me. Very professional service department and Henry Burmayan is very attentive and courteous service representative. More

Service was good but we have to wait a lot to get our loaner vehicle. They also need to get organized a little better when receiving vehicles because there was a lady at the entrance that did not know wh loaner vehicle. They also need to get organized a little better when receiving vehicles because there was a lady at the entrance that did not know where to send us and was kind of rude. This being my second time bringing my car for service, I'm still lost on what to do and where to go and nobody tells you. More

Marco Fausto is an asset to your shop. I had a great experience with my last service at Pacific BMW center as usual. Marco is the best of the best advisor I've ever seen. Also, thank you I had a great experience with my last service at Pacific BMW center as usual. Marco is the best of the best advisor I've ever seen. Also, thank you the service team for your hard working and excellent job. Warmest Regards, Jila Ahdoot More

Great service Long check-in time but Excellent customer service, very knowledgeable and professional. The video I received from technician was new for me. That wa Long check-in time but Excellent customer service, very knowledgeable and professional. The video I received from technician was new for me. That was interesting. More

great everyrthing good considering we are in a pandemic, service advisor is awesome, took care of all my needs , thank you will recommend to all of friends everyrthing good considering we are in a pandemic, service advisor is awesome, took care of all my needs , thank you will recommend to all of friends More