Pacific BMW - Service Center

The custumer service was excellent. But the mechanic service was bad. It took more than 40 days to fix my car. But the mechanic service was bad. It took more than 40 days to fix my car. More

I AM SATISFIED SERVICE RENDERED BY THE DEPT. OVERALL. STAFFS ARE VERY KIND AND HELPFUL.NICE TO GET UPDATED VEHICLE STATUS BY EMAIL OVERALL. STAFFS ARE VERY KIND AND HELPFUL.NICE TO GET UPDATED VEHICLE STATUS BY EMAIL More

Great service. A good degree of professionalism but not too stuffy. I’m very satisfied with the service department. A good degree of professionalism but not too stuffy. I’m very satisfied with the service department. More

Great service. Professional and communicative team at Pacific BMW. I will continue to use Haybert in the future for all service with my BMW Professional and communicative team at Pacific BMW. I will continue to use Haybert in the future for all service with my BMW More

Always great work. Thank you , keep up your good job, my car was fixed on time and washed, thank you. Thank you , keep up your good job, my car was fixed on time and washed, thank you. More

Galo is always attentive and a welcome face going year three coming to Pacific BMW! three coming to Pacific BMW! More

Service was handled professionally and efficiently. Process to obtain a loaner was painless. Benjamin was very attentive and seemed to care about providing excellent service Process to obtain a loaner was painless. Benjamin was very attentive and seemed to care about providing excellent service More

Everyone was very nice and coffe and waiting room were well kept. I do think people would do more work at service departments if prices were better. Quoted $250 for manual transmission fluid changes is to well kept. I do think people would do more work at service departments if prices were better. Quoted $250 for manual transmission fluid changes is too much. Takes less time than $99 oil change and less parts. More

PacificBMW did a great job servicing my car and I got it back soon, as promised. The car was very clean and shiny with their free car wash. The loaner they provided to me was awesome, a M340i convertible. I back soon, as promised. The car was very clean and shiny with their free car wash. The loaner they provided to me was awesome, a M340i convertible. I highly recommend Pacific BMW service department. More

I had a contract for 4 oil changes and when I brought my car in for my second oil change after 11 months since last time, I was given a hard time because I came in earlier than 12 months. It's been 11 mont car in for my second oil change after 11 months since last time, I was given a hard time because I came in earlier than 12 months. It's been 11 months since last oil change and I was planning on a long distance trip soon... Why all that back and forth and I finally got the approval after 30 minutes of unnecessary discussions. Also, my car was returned without a simple car wash (Which is a usual routine)!!! EXTREMELY DISAPPOINTED! More