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Pacific BMW - Service Center

Glendale, CA

4.3
2,938 Reviews

2,938 Reviews of Pacific BMW - Service Center

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April 20, 2020

Recent Service The service was performed satisfactory and in a reasonable amount of time. I did feel that the service writer was going through the motions and was More

by FOUROELLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2020

Thank you for the professional, clean and fast service during this unusual circumstance with COVID-19. Henry Burmayan provided great costumer service and was available for all calls, visit and questions w More

by ARSINE1990
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
April 20, 2020

Pacific BMW was excellent; they provided quick and professional service! I’d like to especially thank Gilbert Pogosyan, my Pacific BMW Advisor, for his attentive and responsive behavior. Keep it up, g More

by franksanchez1974
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
April 20, 2020

BMW i3 Great and very professional customer service. Marco took care of the problem and the issue was resolved. very happy with Pacific BMW dealership. I wil More

by alimilani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Just AMAZING SERVICE Manny (my BMW service rep) set up a loaner to deliver to my home and pick up my car for service and was returned flawlessly! so Happy with Pacific BMW More

by STANMORSE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Professional Pacific I just went in for an oil change and that is all I paid for. It wasn't that situation where they start recommending other services even though my car More

by RB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 17, 2020

My service advisor was Galo and he take care of my car My service advisor was Galo and he take care of my car every service due, fast and easy, Great sercice Pacific BMW team, Thank you. More

by TPOGOSYAN72
Recommend Dealer
Yes
Employees Worked With
Nelli Baghdasaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Galo Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Costly I took my car in for a regularly scheduled service. The estimate was incredibly high, equal to the value of the car. I was not able to have all the r More

by RANGERSMITH94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2020

Service Status Dealer service is responsive to getting the service requests performed on time and periodic status updates. Excellent service follow ups and provide t More

by jkavety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raffi Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Fausto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pogosyan
April 15, 2020

Really Excellent Service!! Especially at this dire time. Manny went above and beyond to help me with extra details I did not anticipate. Sales people were friendly while I was waiting. Porter was working ha More

by MROBIDEAU818
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wearing masks, couldn’t tell. Lender car girls
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