Raffi Ohanesian

Excellent dealer. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. Customer service in all points of contact is quick, efficient, friendly. All needs are always met with solutions. A pleasure to depend on them. More

by mitch.handler Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone is Amazing! !!!! One of the best dealers ever. Marco is a great advisor. Both knowledgeable and efficient! !!!! One of the best dealers ever. Marco is a great advisor. Both knowledgeable and efficient! More

by alinamuradyan Verified Customer Verified Customer

Helpful 0

Report | Print

Best customer service , knowledgeable staff . always helpful and friendly .always accomodates with courtesy vehicle on time always helpful and friendly .always accomodates with courtesy vehicle on time More

by Armine Verified Customer Verified Customer

Helpful 0

Report | Print

This is my 6th BMW purchase experience, and by far the most frustrating. Dealership was not ready at all for the new (Jan 1) upfront Federal Tax Credit program. Very hard to reach salesmen, and poor call most frustrating. Dealership was not ready at all for the new (Jan 1) upfront Federal Tax Credit program. Very hard to reach salesmen, and poor call returns. Car arrived, and smelled like smoke, when promised it was free of any odor. Makes my wife cough to ride in it. Have to leave windows open now. Must pay $300 to have it detailed to hopefully remove odor. Broken driver interior door latch and interior panel. Interior listed as OK in Certification Inspection. Hah! Missing second key. No wheel lock key to change tires. Promised registration arrived late so I had to pay $33 temporary transport fee to drive the car home. A nightmare! Purchased car 1/13/24. No sign yet of second key or wheel key 1/23/24. I should be reimbursed $33 for temporary transit fee and for $300 the detailing necessary to eliminate smoke odor. More

by mtrenor Verified Customer Verified Customer

Helpful 0

Report | Print

Great service excellent follow up,knowledgeable staff, They took the car in on time and delivered it on time staff, They took the car in on time and delivered it on time More

by ALFRED4TITLE Verified Customer Verified Customer

Helpful 0

Report | Print

Raffi was great to work with! He made the car leasing process quick and easy. He made the car leasing process quick and easy. More

by Amy Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service. Very professional. I would definitely recommend you guys. I love my car. I’ll definitely be dealing with you guys in the future. thanks again. Very professional. I would definitely recommend you guys. I love my car. I’ll definitely be dealing with you guys in the future. thanks again. More

by LEINAHAMAMI Verified Customer Verified Customer

Helpful 0

Report | Print

Raffi was very open in the discussions and helped a lot in making my decision about the car choice. We were able to quickly vlose the deal online, and with vlose to 0 efforts from my end. Meanwhile the p in making my decision about the car choice. We were able to quickly vlose the deal online, and with vlose to 0 efforts from my end. Meanwhile the pickup process was smooth, and now I enjoy driv8ng my i4 More

by ruben Verified Customer Verified Customer

Helpful 0

Report | Print

Thank you so much guys! Great customer service! The process was super fast and easy! Great customer service! The process was super fast and easy! More

by arshakjohn Verified Customer Verified Customer

Helpful 0

Report | Print

Everyone was very professional and helpful. The process of buying a car was easy and quick. The process of buying a car was easy and quick. More

by SILVIAPIRALI33 Verified Customer Verified Customer

Helpful 0

Report | Print