2,938 Reviews of Pacific BMW - Service Center
Great Place for Service Took my car in for a wheel repair and i had a fantastic experience. Gave me courtesy vehicle, paperwork was quick and everyone was willing to help. Wi Took my car in for a wheel repair and i had a fantastic experience. Gave me courtesy vehicle, paperwork was quick and everyone was willing to help. Will come back here for all services. Manik M. was a great help. More
Great work, fast responses and understanding. They took great care of my car and let me know everything they were doing and the estimates for everything great care of my car and let me know everything they were doing and the estimates for everything More
The service department was fast friendly and efficient. They had me in and out quickly both when I dropped my car off and when I picked my car up. Great job guys! They had me in and out quickly both when I dropped my car off and when I picked my car up. Great job guys! More
Service and recall Very smooth process. The work was finished in a timely manner. I appreciated receiving the text and video updates while I waited. I also appreciated Very smooth process. The work was finished in a timely manner. I appreciated receiving the text and video updates while I waited. I also appreciated that they were able to conduct my service even though I was coming in for the recall issue. More
Awful costumer service, my service advisor wouldn’t even take the time to meet me to answer questions re:my warranty/service. Will not return take the time to meet me to answer questions re:my warranty/service. Will not return More
Solved the issue Had the issue with knocking sound on the passenger side of door and service team was able to assist and resolve the issue. Great service. Had the issue with knocking sound on the passenger side of door and service team was able to assist and resolve the issue. Great service. More
Great service! Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait time when picking up my car. This is a great place to go. More
Due to unforeseen circumstances the car was late from the promised date. However due to the exceptional service and communication from the service department we were able to get the loaner returned and my ca promised date. However due to the exceptional service and communication from the service department we were able to get the loaner returned and my car fixed under CPO warranty. More