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Pacific BMW - Service Center

Glendale, CA

4.3
2,938 Reviews

2,938 Reviews of Pacific BMW - Service Center

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February 19, 2020

Great Place for Service Took my car in for a wheel repair and i had a fantastic experience. Gave me courtesy vehicle, paperwork was quick and everyone was willing to help. Wi More

by abdelacruz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 19, 2020

Great work, fast responses and understanding. They took great care of my car and let me know everything they were doing and the estimates for everything More

by MIKEHANZ84
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2020

The best dealership. I always get quick, reliable service. I have never had any issues, and I have been coming here for over 5 years. More

by THEMELLLY
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
February 19, 2020

The service department was fast friendly and efficient. They had me in and out quickly both when I dropped my car off and when I picked my car up. Great job guys! More

by rdbyrd1
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
February 18, 2020

Service and recall Very smooth process. The work was finished in a timely manner. I appreciated receiving the text and video updates while I waited. I also appreciated More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
February 14, 2020

Awful costumer service, my service advisor wouldn’t even take the time to meet me to answer questions re:my warranty/service. Will not return More

by JGARCIA81658
Recommend Dealer
No
Employees Worked With
Danny Sarmiento
February 13, 2020

Solved the issue Had the issue with knocking sound on the passenger side of door and service team was able to assist and resolve the issue. Great service. More

by TUSHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sarmiento, Henry Burmayan, Remy Carretero
February 13, 2020

Had issues/delays with drop off and pick up service to and from the office. If not for those issues, would have been five stars. More

by jchung2004
Recommend Dealer
Yes
Employees Worked With
Galo Mora
February 12, 2020

Great service! Great service and very friendly staff. Liked the communication via text and e-mail and the video showing service performed on my car. Very little wait More

by k.dubberke.t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kamenos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Sarmiento, Narek Petrosian
February 11, 2020

Due to unforeseen circumstances the car was late from the promised date. However due to the exceptional service and communication from the service department we were able to get the loaner returned and my ca More

by yehkarl
Recommend Dealer
Yes
Employees Worked With
Manuel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Narek Petrosian
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