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Pacific BMW - Service Center

Glendale, CA

4.3
2,939 Reviews

2,939 Reviews of Pacific BMW - Service Center

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June 03, 2019

I bend the knee for Lord Henry Was a little past due for service and was a walk in. Henry had no problem to squeeze me into his busy schedule. Had my car ready the same day. Thank y More

by vanyypinkyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
June 03, 2019

Wonderful Service Remy was terrific! My first experience with him as Service Advisor and he did a great job! I got the loaner and everything taken care of with my c More

by CYNTHIA C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remy Carretero
May 30, 2019

Exceptional Work Gilbert and his team worked with me to get my car services in and out in no time. I have been going to Pacific BMW for many years and will continue go More

by saro_cisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert, Narek
May 30, 2019

Fast and Excellent Service! I am never disappointed with the service that i receive when coming to Pacific BMW. I have been bringing my cars here for almost six yeats now and the More

by GFCUBAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sarmiento
May 30, 2019

Fantastic !! Remy was fantastic!! Will go to him again! He made sure all my needs were met and got me a loaner! I love Pacific bmw ! More

by estatesbykarina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevak Adamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Kalemdzhyan
May 28, 2019

Courteous and dependable I feel I can trust the work done and the opinion given regarding my car. I do not feel taken advantage of. Service is always courteous and dependable More

by Bmwgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert P
May 28, 2019

Great people, exceptional service Excellent service started from greeting upon entrance to the service area, everybody was very friendly and very helpful, Galo was very friendly and pr More

by VIGENKHOJAYAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo
May 27, 2019

Amie is Excellent Amie my service representative is great. I called her last minute and she was able to squeeze me in. She Gave me a great rental and took care of my ca More

by nickhart66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie
May 27, 2019

Great service It was a great experience, people are so professional and friendly, service was so fast, process was much faster that previous times, I can see a majo More

by EDWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
May 23, 2019

Excellent customer care at all around I had received a recall on the airbag in my 2003X5, which I bought new in 2003, and I brought it in and they replaced it very closely within three ho More

by Rebecca D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember all the names but every single person that I spoke to probably a total of 10 people, we’re all totally awesome and knowledgeable, Alondra Carbajal, Ana Martinez, Adrian Villanueva, Emily Kalemdzhyan
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