Pacific BMW - Service Center

I bend the knee for Lord Henry Was a little past due for service and was a walk in. Henry had no problem to squeeze me into his busy schedule. Had my car ready the same day. Thank y Was a little past due for service and was a walk in. Henry had no problem to squeeze me into his busy schedule. Had my car ready the same day. Thank you Pacific!!! More

Wonderful Service Remy was terrific! My first experience with him as Service Advisor and he did a great job! I got the loaner and everything taken care of with my c Remy was terrific! My first experience with him as Service Advisor and he did a great job! I got the loaner and everything taken care of with my car. He kept me updated and the car was ready at time promised. I bought both of my BMW's at this dealership with the first being in 2006. I always have my servicing done here. Everybody I deal with is professional and friendly. Wouldn't go anywhere else. Thank you! More

Exceptional Work Gilbert and his team worked with me to get my car services in and out in no time. I have been going to Pacific BMW for many years and will continue go Gilbert and his team worked with me to get my car services in and out in no time. I have been going to Pacific BMW for many years and will continue going there for my future needs. More

Fast and Excellent Service! I am never disappointed with the service that i receive when coming to Pacific BMW. I have been bringing my cars here for almost six yeats now and the I am never disappointed with the service that i receive when coming to Pacific BMW. I have been bringing my cars here for almost six yeats now and they have always been on point! I don't see myself taking my car anywhere else for service needs. More

Fantastic !! Remy was fantastic!! Will go to him again! He made sure all my needs were met and got me a loaner! I love Pacific bmw ! Remy was fantastic!! Will go to him again! He made sure all my needs were met and got me a loaner! I love Pacific bmw ! More

Courteous and dependable I feel I can trust the work done and the opinion given regarding my car. I do not feel taken advantage of. Service is always courteous and dependable I feel I can trust the work done and the opinion given regarding my car. I do not feel taken advantage of. Service is always courteous and dependable. More

Great people, exceptional service Excellent service started from greeting upon entrance to the service area, everybody was very friendly and very helpful, Galo was very friendly and pr Excellent service started from greeting upon entrance to the service area, everybody was very friendly and very helpful, Galo was very friendly and provided excellent service, Thank you all at Pacific BMW More

Amie is Excellent Amie my service representative is great. I called her last minute and she was able to squeeze me in. She Gave me a great rental and took care of my ca Amie my service representative is great. I called her last minute and she was able to squeeze me in. She Gave me a great rental and took care of my car all the same day and notified me to come back the same day picking my car. More

Great service It was a great experience, people are so professional and friendly, service was so fast, process was much faster that previous times, I can see a majo It was a great experience, people are so professional and friendly, service was so fast, process was much faster that previous times, I can see a major progress in service department. Thank you More

Excellent customer care at all around I had received a recall on the airbag in my 2003X5, which I bought new in 2003, and I brought it in and they replaced it very closely within three ho I had received a recall on the airbag in my 2003X5, which I bought new in 2003, and I brought it in and they replaced it very closely within three hours but give me a loaner car so I can get to my job for two critical meetings that week. At every step of the way everyone was incredibly friendly and the amenities are perfection, coffee donuts water every day, what else can you ask for! More