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Pacific BMW - Service Center

Glendale, CA

4.3
2,938 Reviews

2,938 Reviews of Pacific BMW - Service Center

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April 18, 2019

Terrible Service Third time I've raised the issue of my charger not working on my M4 and once again they've returned my car to me and my charger is still not working. More

by ARMANKHACHATRYAN33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
idk
April 18, 2019

Great Rene and sevak took care of my issue at hand and the process didn’t take a long time. Great hospitality and everyone was very friendly. More

by meliab10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sevak Adamyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene
April 18, 2019

Service I had basic service and everything was fine. Amie was great and it was very easy to book an apt. My experience was very easy. More

by acoher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie
April 17, 2019

All good until major delay having my car returned No issues with actual service and intake...but a HUGE problem with getting my car back. Took them about 30 mins after processing to get my car ba More

by Ggoodm
Recommend Dealer
No
Employees Worked With
Don’t know. Galo who is my service advisor was off duty on Saturday.
April 17, 2019

Very good service It was a very good experience o erall. It took longer but there wdre a lot of things that was done. Also they called for my uber which was a very nice More

by joan_olvido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Salvatore Rubino, Alondra Carbajal, Ana Martinez, Adrian Villanueva, Emily Kalemdzhyan
April 17, 2019

Collision Repairs 2018 740 Exceptional service from the moment I drove in and was greeted by the concierge’s team to the service advisor Manny who kept me Updated every step of More

by bencruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Cruz
April 17, 2019

Recent visit to Service Department Everything was handled superbly. Due to a nail in one of the tires of my BMW X3, I had to replace the tire. I arrived on a Saturday afternoon, witho More

by vtimiraos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Gasabyan
April 17, 2019

Service Call Got my car sooner than expected. The waiting area was a bit cramped since there was ongoing construction in the dealership. Happy that I was out of More

by csalenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
April 17, 2019

service experience the agent was not friendly ,such a bad experience .he did not even mention any thing needed to be done after I asked about the condition of tires he s More

by nooshi919
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service employee
April 17, 2019

Great 👍🏻 Gilbert made the effort to get my car serviced before 3:00 pm since I had to leave early and couldn’t wait longer than that More

by linda062005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert
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