Pacific BMW - Service Center

Poor communication. Time delay to inspect vehicle. Issue still remains over price parts….. Definitely not the same department last time I was there. Unfortunately I w Time delay to inspect vehicle. Issue still remains over price parts….. Definitely not the same department last time I was there. Unfortunately I will not be returning for any vehicle repairs or PM… More

Ben was a pleasure to work with during my maintenance appointment. He explained everything with a smile and went above and beyond! appointment. He explained everything with a smile and went above and beyond! More

It was super fast service and I have been customer more than 15 years but they never have been disappointed me. than 15 years but they never have been disappointed me. More

Galo is an amazing service rep. He makes sure to capture all your concerns and get them resolved properly. He makes sure to capture all your concerns and get them resolved properly. More

Very helpful & great customer service. All the service department employees were very nice & helpful especially Anais Petrosyan All the service department employees were very nice & helpful especially Anais Petrosyan More

Work performed promptly and accurately, with good communications throughout the process. Check in and check out processes particularly fast and smooth. communications throughout the process. Check in and check out processes particularly fast and smooth. More

Galo was great to work with and very professional from start to finish. I hope I don't have to bring my car in for any type of service but if I do, I will prefer to work with Galo Mora only. start to finish. I hope I don't have to bring my car in for any type of service but if I do, I will prefer to work with Galo Mora only. More

Very Professional Service. That’s why I always go back for service on my 320i. That’s why I always go back for service on my 320i. More

Excellent speedy service! My service advisor is knowledgeable and professional. I always go to pacific bmw and very satisfied as always. My service advisor is knowledgeable and professional. I always go to pacific bmw and very satisfied as always. More

Ben was professional, friendly and provided great service. After having some issues at a previous BMW service center i was very happy to receive great service at Pacific. Was so happy to have my ca service. After having some issues at a previous BMW service center i was very happy to receive great service at Pacific. Was so happy to have my car washed too! I would definitely recommend Pacific BMW service center. More