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Pacific BMW - Service Center

Glendale, CA

4.3
2,937 Reviews

2,937 Reviews of Pacific BMW - Service Center

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December 17, 2021

Pacific BMW always on top of everything in terms of purchasing and car service. Its employees are very professional and will do everything to make a very good relationship and keep their clients and I More

by jerryj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Anjelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manik Mkhitaryan, Soran Hawlery, Narek Petrosian
December 17, 2021

Very very attentive, professional. Greeted with smiles by all staff and felt like a BMW family. More

by ACTS20C24
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nelli Baghdasaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amie Gasabyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

I always feel well taken care of at the service department at Pacific BMW. Galo Mora is my service advisor and he is very helpful, clear and keeps me apprised of my options. Thank you Pacific BMW More

by Love my 128i convertible!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Galo Mora
December 16, 2021

My battery had died so after getting the car jump started I drove directly to the dealership. No appointment but they replaced my battery, checked and washed my car and returned it quickly. They also arrange More

by sjrsca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narek Petrosian
December 16, 2021

My experience was very pleasant. The servicemen were very polite and efficient. I truly appreciate your service. More

by ptbymikeanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Pogosyan
December 15, 2021

Takes forever with small fixes and doesn’t respect customer. Over charges for repairs to the point that it feels like extortion. More

by kelly67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
December 14, 2021

They are very kind, and their services are very professional. We are very satisfied with their professionalism. More

by WSHAN2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
December 14, 2021

10/10 very happy with the outcome very easy to communicate with please to work with More

by hrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahe
December 13, 2021

Efficient and friendly service dealing with a BMW recall. Easy drop-off, Uber service provided to go home and pick-up car. More

by denis5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ko
December 13, 2021

Service providers are pleasant and easy to communicate with. They provided me an Uber and I received my car in good condition! More

by RGONONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Burmayan
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