Pacific Honda
San Diego, CA
Filter Reviews by Keyword
By Type
Showing 780 reviews
I had the best experience buying my new Honda from Pacific Honda. Nellie, was outstanding from start to finish. They listened to exactly what I was looking for and walked me through all my options wit Pacific Honda. Nellie, was outstanding from start to finish. They listened to exactly what I was looking for and walked me through all my options without any pressure. The entire process was seamless, and they were incredibly knowledgeable and patient in answering all of my questions. Lua in the finance department was also great, making all the paperwork quick and easy to understand. I highly recommend this dealership! Thank you guys for everything! God Bless You! More
I was supposed to receive a written communication from Roberto the Assistant Service Manager to show that he had referred my issue to Honda North America Still waiting Roberto the Assistant Service Manager to show that he had referred my issue to Honda North America Still waiting More
Shawn (sales) listened to my concerns and suggested alternatives. He was a pleasure to work with. Finance manager was helpful. alternatives. He was a pleasure to work with. Finance manager was helpful. More
Found a 2021 Tesla model Y LR on Facebook marketplace, talked to Marcus and negotiated a price. Sent me a written offer. Showed up, test drive was good. Took about an hour to do the paperwork and I was ou talked to Marcus and negotiated a price. Sent me a written offer. Showed up, test drive was good. Took about an hour to do the paperwork and I was out the door. I recommend buying a vehicle here for anyone. Thanks Marcus! More
I texted to ask about battery replacement and got a call back from the service department. I was told the price of a battery was "about $150" and installation was "not much.". When I pressed for exact numbe back from the service department. I was told the price of a battery was "about $150" and installation was "not much.". When I pressed for exact numbers I was told $165 + $40 for labor. I confirmed that it would cost me $185 (+ tax & disposal fee) out the door, after applying a $20 battery install dealer offer. I brought the car in for the battery install and an oil change and was charged $180 for the battery + $60 labor, or $220 (+ tax & fee) out the door with the dealer coupon. That $35 hustle is pretty trivial -but it's the last $35 Pacific Honda will get from me. We bought our 2020 CRV Hybrid there and have had all our service done there for 5+ years. It will be inconvenient to drive 10 miles farther to the dealer where we had our previous Honda serviced for all 200,000 miles that we owned it, but at least I know I won't be lied to there. More
Ask for Juan Cruz - The Best Car Buying Experience! Wow! A huge thank you to Juan Cruz for making my car buying process so seamless and enjoyable. His knowledge of the new 2026 Civic Sport Hybrid Tour Wow! A huge thank you to Juan Cruz for making my car buying process so seamless and enjoyable. His knowledge of the new 2026 Civic Sport Hybrid Touring is top-notch. More importantly, he made me feel welcome, comfortable, and truly appreciated from start to finish. There was zero pressure, just fantastic service. I left with the car I really love, and I couldn't be happier. If you go to Pacific Honda, ask for Juan. You won't be disappointed! More
Outstanding Service. Matthew L. And the Sales Manager Juan were great and made the process smooth and easy. This is my second purchase from Pacific Honda and will retur Matthew L. And the Sales Manager Juan were great and made the process smooth and easy. This is my second purchase from Pacific Honda and will return a 3rd time without hesitation. More

