Pacific Honda

The appointment process as was easy. They told me approximately how long it would take. They called before the estimated wait time to tell me my car was ready to be picked up. Everyone They told me approximately how long it would take. They called before the estimated wait time to tell me my car was ready to be picked up. Everyone was super courteous. More

Yes the Honda dealer did excellent job on my Honda CRV and run smooth thank you and run smooth thank you More

I was supposed to receive a written communication from Roberto the Assistant Service Manager to show that he had referred my issue to Honda North America Still waiting Roberto the Assistant Service Manager to show that he had referred my issue to Honda North America Still waiting More

They can't find the problem after multiple attempts bringing my car in and wasting my time. bringing my car in and wasting my time. More

Shawn (sales) listened to my concerns and suggested alternatives. He was a pleasure to work with. Finance manager was helpful. alternatives. He was a pleasure to work with. Finance manager was helpful. More

Found a 2021 Tesla model Y LR on Facebook marketplace, talked to Marcus and negotiated a price. Sent me a written offer. Showed up, test drive was good. Took about an hour to do the paperwork and I was ou talked to Marcus and negotiated a price. Sent me a written offer. Showed up, test drive was good. Took about an hour to do the paperwork and I was out the door. I recommend buying a vehicle here for anyone. Thanks Marcus! More

I texted to ask about battery replacement and got a call back from the service department. I was told the price of a battery was "about $150" and installation was "not much.". When I pressed for exact numbe back from the service department. I was told the price of a battery was "about $150" and installation was "not much.". When I pressed for exact numbers I was told $165 + $40 for labor. I confirmed that it would cost me $185 (+ tax & disposal fee) out the door, after applying a $20 battery install dealer offer. I brought the car in for the battery install and an oil change and was charged $180 for the battery + $60 labor, or $220 (+ tax & fee) out the door with the dealer coupon. That $35 hustle is pretty trivial -but it's the last $35 Pacific Honda will get from me. We bought our 2020 CRV Hybrid there and have had all our service done there for 5+ years. It will be inconvenient to drive 10 miles farther to the dealer where we had our previous Honda serviced for all 200,000 miles that we owned it, but at least I know I won't be lied to there. More

Great service and I recommend this dealer, punctuation is key, I definitely come back for servicing my civic key, I definitely come back for servicing my civic More

Ask for Juan Cruz - The Best Car Buying Experience! Wow! A huge thank you to Juan Cruz for making my car buying process so seamless and enjoyable. His knowledge of the new 2026 Civic Sport Hybrid Tour Wow! A huge thank you to Juan Cruz for making my car buying process so seamless and enjoyable. His knowledge of the new 2026 Civic Sport Hybrid Touring is top-notch. More importantly, he made me feel welcome, comfortable, and truly appreciated from start to finish. There was zero pressure, just fantastic service. I left with the car I really love, and I couldn't be happier. If you go to Pacific Honda, ask for Juan. You won't be disappointed! More

Great service as always! Ryan Soliman always gets the job done. 5th car is will always use him Ryan Soliman always gets the job done. 5th car is will always use him More