
Pacific Honda
San Diego, CA
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Richard took care of me Richard took good care of me while I was looking for a new car. He got to know about me and my family as we were test driving the car. He did his be Richard took good care of me while I was looking for a new car. He got to know about me and my family as we were test driving the car. He did his best to bargain the best price for me as well. I will recommend him to my family and friends and next time I need a car will go back to him first. furthermore my experience with Mark Morrow was pleasant and he also treated me like a team player. More
an overall great experience From initial contact over the phone to follow-up by email, working with the guys and gals at Pacific Honda was a real pleasure. Lenny the manager was From initial contact over the phone to follow-up by email, working with the guys and gals at Pacific Honda was a real pleasure. Lenny the manager was upfront about pricing and accommodating about extras, and Richard the salesperson was so nice to work with in all respects. Veronica the newcomer handled the paperwork iike a real pro. Everything met my expectations and more. Great job, everyone! More
Lovin' my new 2014 Honda Accord V6 Touring! I bought a Honda Accord in 1998 from Pacific Honda and overall had a great experience with the dealership and car that I did not hesitate to walk in t I bought a Honda Accord in 1998 from Pacific Honda and overall had a great experience with the dealership and car that I did not hesitate to walk in there today for my next vehicle. I highly recommend my Service Representative, Anthony Tains. He definitely gave me the 5-Star Experience. He is very knowledgeable, professional and provided exceptional customer service. He listened to my needs and was able to answer all of my questions. Anthony and the Service Manager, John, were able to deliver on providing a great price in order to meet my budget. Thank you! I am a very Happy Honda owner again!!! More
Disappointment After reading other reviews, we took my 2012 Pilot for its 30k mile service to Pacific Honda. We were price gouged on the labor and the vehicle was r After reading other reviews, we took my 2012 Pilot for its 30k mile service to Pacific Honda. We were price gouged on the labor and the vehicle was returned to us with greasy handprints on the dash and steering wheel. The work they did was good but not sure I would recommend them if you have other options. They offer a 5% military discount (which is nice) but other places offer 10%. More
My New Accord I spoke with Ricky several times before purchasing my car. He was always courteous and willing to answer questions. When I went into the dealership I spoke with Ricky several times before purchasing my car. He was always courteous and willing to answer questions. When I went into the dealership to test drive a few cars, he was helpful and spent quite a bit of time with me. He is very professional and knows his product well. He understands the importance of good customer service and that is not always easy to find these days. I would certainly recommend dealing with Ricky and Pacific Honda. More
BUYING OUR 2014 HONDA CIVIC HYBRID THIS PAST MEMORIAL DAY, MY HUSBAND AND I WENT TO PACIFIC HONDA. A FRIEND OF MINE STRONGLY RECOMMENDED TONY MOMON. WE WERE VERY HAPPY WITH HIS HELP WI THIS PAST MEMORIAL DAY, MY HUSBAND AND I WENT TO PACIFIC HONDA. A FRIEND OF MINE STRONGLY RECOMMENDED TONY MOMON. WE WERE VERY HAPPY WITH HIS HELP WITH BUYING OUR CAR. NOT ONLY WAS THE PRICE GREAT, BUT HIS WHOLE PARTICIPATION IN OUR BUY WAS WONDERFUL!!! WE WILL ALWAYS REMEMBER HOW PACIFIC HONDA AS A WHOLE TREATED US....AND THANK YOU TONY, YOU ARE AWESOME:) More
I got more than I expected In fact, I was looking forward for a Highlander and after visiting you, I was fascinated with Acura MDX SUV. Unfortunately, we will wait at least 6 In fact, I was looking forward for a Highlander and after visiting you, I was fascinated with Acura MDX SUV. Unfortunately, we will wait at least 6 months to buy a car for personal reasons, but we can keep in touch, I hope find a better deal once I come back More
Ricky sold me a car 4 years ago and the experience was truly refreshing and I must say unique. He is a professional in all aspects of his assignment. He is a great listener and because he listens he can t truly refreshing and I must say unique. He is a professional in all aspects of his assignment. He is a great listener and because he listens he can then cater to what you want and need; not what he wants to sell you. He is and has been a very compassionate individual as long as I have known him. He cares about customer service and his profession; this you can tell by the way he comes across to his customers. He realizes that a customer who is satisfied is a customer for life and realizes that word of mouth referrals, are the lifeblood of success especially in the retail sales market. He still follows up with me and lets me know he is still right there doing his job the "right way" even after all these years. Pacific Honda needs more Ricky Lechugas working for them. This WHY I gave him the best rating because he is the best. More
Last weekend, I went shopping for a used Honda CRV with a friend of mine.The first dealer we went to shifted us three times and each person told us something different. Then, on an impulse, we went to Pacifi friend of mine.The first dealer we went to shifted us three times and each person told us something different. Then, on an impulse, we went to Pacific Honda and met Ricky. He was the most helpful and pleasant car sales person I have ever encountered in my many years of driving and purchasing cars. He was open to my thoughts and concerns about the cars and answered my questions in a very straightforward way. We also met the manager who could not have been more helpful. I was prepared for a struggle over price of the CRV and the price of my trade in and was very pleasantly surprised that we came to an agreement in a very short time. Even after the deal was completed, everyone we dealt with was easy to talk to and pleasantly helpful. Pacific Honda has my vote every time! More
I went to Pacific Honda about a month ago very stressed out about the prospect of spending days worth of time and energy in trading in my decade old car for a newer used car. Thanks to Ricky and the team a out about the prospect of spending days worth of time and energy in trading in my decade old car for a newer used car. Thanks to Ricky and the team at Pacific Honda, I traded in my old car and drove home in a new one that very day, after just a couple hours of test drives and paper work. They even let me take the car before I had paid, since it was a weekend and I couldn't get the check that same day! Ricky was fantastic the entire time I worked with him--he was very easy to connect with, had a great sense of humor, and was truly someone I felt that I could trust to work fairly with me during my entire experience. He even let me use his personal computer to update my insurance policy! The take home message is: Pacific Honda, particularly Ricky, made the entire process as enjoyable, easy, and pain-free as possible, and it truly is refreshing to find a company that still cares about the customer as much as I felt they did with me. Thanks Ricky! More