Pacific Honda

We would recommend Eugene to all of our friends. He is really friendly and we love this dealership. We love our new 2013 Honda Civic HF. really friendly and we love this dealership. We love our new 2013 Honda Civic HF. More

To Whom It May Concern: If someone like the GM (Eric To Whom It May Concern: If someone like the GM (Eric Nelson)can be notified, that once i layed a footstep on the Pacific honda in kearny mesa, I had To Whom It May Concern: If someone like the GM (Eric Nelson)can be notified, that once i layed a footstep on the Pacific honda in kearny mesa, I had the pleasure to meet Johnny Farmand which was our salesperson. I was so fustrated with the prices, and could not go over my budget due to financial hardship. However, Johnny was able to make it all happen. I wanted to inform you guys of how satisfied he has made his customer, very genuwine, sincere, and understanding at the same time was patient cause i was all over the lot having him run around. But he definitely made me one happy New honda owner THANK YOU -YOU DESERVE AN AWARD More

I was disappointed at first with my experience and I rated Pacific Honda high because of the way they went out of their to make sure I was happy. It's easy to give a high rate when everything is fine bu rated Pacific Honda high because of the way they went out of their to make sure I was happy. It's easy to give a high rate when everything is fine but I to me when the customer is percieved as important enough to listen to when they are not feeling good and then is made to feel happy, is what customer service is all about. More

My name is Patrick and I bought a new 2013 White Accord V-6 EX-L w/NAV on 2 Mar 2013. I just want to say that for once this was an actual pleasureable experience contrary to what I normally have experience V-6 EX-L w/NAV on 2 Mar 2013. I just want to say that for once this was an actual pleasureable experience contrary to what I normally have experienced in the past with other dealerships and sales reps. When I walked thru the car lot and before I entered the showroom/office nobody asked me if I needed help, it seemed like most of them were more consumed with personal conversations with each other then trying to make a sale. As I entered the building Angelina focused on me and greeted me and asked me if I needed help, which was obvious that she is extremely friendly, professional and meant business, to my delight. To be truthful when she asked me what car I desired I did not think I would drive out with the one I wanted due to credit issues, etc..., but contrary to my negative attitude she was very positive and made me feel that way also. To make a long story short, I think Angelina is a top-notch professional, has a wonderful and sincere personality and a valuable asset to your business. I know I will continue doing business with your dealership in the future and will recommend it as well to friends, relatives and co-workers as long as you have Angelina or people of her caliber there. Finally I just want to say thanks Angelina from myself and my happy family! More

Tony Momon was exceptionally knowledgeable on the vehicles he showed us. Answered all questions. Besides knowing his vehicles he was very pleasant and put us at ease. He even offered to come in on vehicles he showed us. Answered all questions. Besides knowing his vehicles he was very pleasant and put us at ease. He even offered to come in on his day off to get more information for us. The Finance gentleman was, again, very informative. He took his time explaining everything I was signing. Then there was Paul and Steve who were very helpful. These guys are "tops" in my opinion. I will certainly recommend Pacific Honda to anyone in the market for a vehicle. My only hope is that the service department is as good as the sales department. My past experience with other dealerships didn't prove that. As a matter of fact, I refused to go to a certain dealership because of their service department. Hope our experience helps with your survey. More

I have never bought a new car of a lot before and i was in the neighbor browsing for an affordable 2012 or 2013...i just happened to walk onto the honda dealership by chance, meaning i didnt really expect in the neighbor browsing for an affordable 2012 or 2013...i just happened to walk onto the honda dealership by chance, meaning i didnt really expect a honda to be in my price range, when i was approached by a sales professional by the name of Daniel Nichols...I explained to him my business and my doubts about being able to afford a honda...he steered me toward a 2012 civic si that was initially priced out of my price range. Mr. Nichols turned out to be a wealth of information about the car and was very well informed about the competing models from other manufacturers that reflected my shopping experience...Before long i knew a honda was a car for me...and i must say Mr. Nichols went out of his way to secure me my civic at a great price! I am a very happy new car owner now and will definitly recommend Pacific Honda to anyone looking to buy a new quality car.. More

"My husband and I bought our first car together at Pacific Honda a year ago. We were so thrilled with the experience provided by the staff that we came back for our second vehicle! We asked for Tony a Pacific Honda a year ago. We were so thrilled with the experience provided by the staff that we came back for our second vehicle! We asked for Tony and Paul by name and, once again, they made us feel like the most important customers in the room. We weren't prepared to buy right away and so the team helped us come up with a payment plan that fit our budget. A couple months later we were ready to buy and the team served us with their usual high standards and outstanding customer service. Buying a car can be an intimidating experience, but the people at Pacific Honda make you feel at ease and are eager to help. We can't recommend them enough!" - Kathryn Silva-Foster More

Ron was very responsive to my requests and worked with me until he got the job done. Ron made sure that every detail was taken care of and found me the very car I was looking for in no time at all. I'll re until he got the job done. Ron made sure that every detail was taken care of and found me the very car I was looking for in no time at all. I'll recommend Ron and Pacific Honda to all my friends looking to buy a car. More

This Autobody Service shop has Horrible customer service. I brought my car in there for a manufacture recall over a leaky hose and when i showed them my car had started smoking the drive up service girl gave I brought my car in there for a manufacture recall over a leaky hose and when i showed them my car had started smoking the drive up service girl gave me this really sarcastic "you didnt bring it in earlier" comment. As if everyone is supposed to be a mechanic or something, i had an appointment so, I let it slide cuz it was 7 am and i was the first person there. The next girl inside (Jerremie) made me feel like i was walking around with the plague, i asked for a tissue and after locating one treated my like i had the plague when i asked her for another pen to use because the one she gave me did not work. I'm a 4 year veteran of the retail/sales industry, i know customer service. She was nice enough however to show me to the shuttle area. After going home and doing house chores i realize that 4.5 hours have gone by, so i call over there to see the status of my vehicle, and nobody can find its record, so a lady not involved with service marilyn who was very kind helped me figure out what was going on. Turns out my vehicle had finished and Jerremie was nowhere to be found, and had just not called me to let me know that it was done. So thus far in one single morning at Pacific Honda I have been made to: 1 feel like an idiot 2 feel like im some diseased monster interacting with others (introducing...purell) 3 feel like ive been forgotten about. This has not been a good trip, its just the kind of place i dread going to again. Now i remember why i haven't been there in four years. Thanks Pacific Honda I WONT be returning voluntarily More

I recently purchased a Honda Accord from Pacific Honda. Eugene Mendoza was my salesman and one I would highly recommend! He's honest and courteous. Eugene doe's a great job with follow up and is being vey Eugene Mendoza was my salesman and one I would highly recommend! He's honest and courteous. Eugene doe's a great job with follow up and is being vey helpful with some additions I want to add to my car. If your looking for a Honda call Eugene Mendoza and Pacific Honda! More