Pacific Honda

I had a great experience. I submitted internet request for a car. Salesperson Juan called me soon. I explained what I was trying to do, and the car I was interested in and th I submitted internet request for a car. Salesperson Juan called me soon. I explained what I was trying to do, and the car I was interested in and the price range. He talked to his bosses and and we discussed and agreed on a price without too much haggling and 2 hrs. later took my new car home for a great price. So great experience for me More

Efficient friendly priced fairly No nonsense quick work Explained all services in detail Handled the car in one hour work Explained all services in detail Handled the car in one hour More

They are the worst Customer Service is non-existent and their Service Advisors are rude and obnoxious Have taken my CRV in three times to have the phone charger fixed and it is still not working their Service Advisors are rude and obnoxious Have taken my CRV in three times to have the phone charger fixed and it is still not working More

They did a recap for free so I’m happy with the outcome thank you thank you More

Good service. Liked the service provided. It was a pleasant service experience. Been here for few feevtimes and had seamless experience Liked the service provided. It was a pleasant service experience. Been here for few feevtimes and had seamless experience More

They were extremely busy but didn't make me feel rushed or just another number. I was able to get in timely, without an appointment, and everyone was friendly. Shawn, my contact was very polite, helpful an or just another number. I was able to get in timely, without an appointment, and everyone was friendly. Shawn, my contact was very polite, helpful and kept me up to date on the progress of my car. More

Pacific Honda SD is first class. From beginning to end we were taken care of. All of the Sales associates were on point especially Ryan Solimon. With his knowledge and expertise it w From beginning to end we were taken care of. All of the Sales associates were on point especially Ryan Solimon. With his knowledge and expertise it was a no pressure, painless transaction. Joji in financing is the man as well. He walked us through the process and answered all of our questions. We left highly satisfied customers. I definitely recommend this business hands down and will be a repeat customer. More

Ryan is the best. Hard working and understanding my needs. I’m very happy with my purchase Hard working and understanding my needs. I’m very happy with my purchase More

Excellent service that was faster than expected. Thank you for taking caring of my car! Thank you for taking caring of my car! More

I had to have my non-functioning vehicle towed to the Pacific Honda service center. I was surprised by the lack of customer service by certain members of the service department. They.only returned one of Pacific Honda service center. I was surprised by the lack of customer service by certain members of the service department. They.only returned one of eight of my phone calls during an 11 day period regarding my vehicle’s repair status Frustrated, my wife and I finally went there on a Saturday morning to inquire in person. We were surprised to find out from a more cooperative service representative that it was ready. If I knew how long it would have taken, I would have made arrangements for a loaner vehicle. Particularly because my wife and I depend on it to take us to our medical appointments. Based on this experience, I will think differently about taking my vehicle, running or not, to the Pacific Honda service center. More